Centrell Grizzard
Chicago,IL
Summary
Skilled in safe driving and adaptive decision-making, I enhanced passenger satisfaction at Pace Suburban Bus by ensuring timely transportation and fostering a positive environment. At Pathways to Learning, I improved office efficiency through meticulous organization and data management, demonstrating my ability to maintain professionalism and confidentiality.
Overview
18
18
years of professional experience
Work History
Transit Bus Operator
Pace Suburban Bus
03.2009 - Current
- Maintained a clean and functional vehicle, conducting thorough checks before each shift to ensure operational readiness.
- Operated with safety and skill to avoid accidents and delays.
- Provided passenger assistance, collected fares and offered schedule and route information.
- Enhanced passenger satisfaction by providing timely and efficient transportation services.
- Fostered a positive work environment by participating in team-building activities, sharing knowledge with colleagues, and maintaining a respectful attitude toward all passengers and coworkers.
- Assisted passengers with special needs, ensuring a comfortable and accessible transit experience for all riders.
Administrative Clerk
Pathways to Learning Child Care Center
08.2006 - 01.2008
- Entered data into system and updated customer contacts with information to keep records current.
- Safeguarded sensitive information by maintaining strict confidentiality protocols when handling personnel files or company documentation.
- Input data and processed system change to generate
- Increased customer satisfaction with prompt and courteous service while addressing inquiries and concerns.
- Helped maintain a positive office atmosphere with proactive conflict resolution and team-building efforts.
- Created welcoming environment for customer by greeting and assisting, as well as quickly responding to customer inquiries and needs.
- Coordinated and maintained impressive office organization to keep facilities efficient, organized, and professional.
Education
GED -
John Hancock High School
Skills
- Safe driving
- Accident reporting
- Defensive driving
- Vehicle inspection
- Route navigation
- Wheelchair securement
- Schedule adherence
- Adaptive decision making
- Traffic laws compliance
- Passenger assistance
- Emergency procedures
Timeline
Transit Bus Operator
Pace Suburban Bus
03.2009 - Current
Administrative Clerk
Pathways to Learning Child Care Center
08.2006 - 01.2008
GED -
John Hancock High School
Similar Profiles
Alondra WillisAlondra Willis
Transit Bus Operator at Pace Suburban Bus CompanyTransit Bus Operator at Pace Suburban Bus Company
Sean FlynnSean Flynn
Community Relations Representative at Pace Suburban BusCommunity Relations Representative at Pace Suburban Bus
Reilly DukeReilly Duke
Human Resource Coordinator at Pace Suburban BusHuman Resource Coordinator at Pace Suburban Bus