Cedric Tetuh
Chicago
Summary
Customer-focused hospitality professional with extensive experience in fast-paced service
environments, guest relations, and safety supervision. Proven ability to remain calm under pressure,
enforce safety standards, and deliver exceptional customer experiences. Skilled in conflict resolution,
teamwork, and maintaining professionalism in high-traffic settings.
Overview
7
7
years of professional experience
Work History
Airport Lavatory/Potable Driver (UA) - ORD
Unifi Aviation
Chicago, IL
01.2026 - Current
- Managed lavatory equipment operations to guarantee peak performance and reliability.
- Oversaw strategic fueling and maintenance to ensure timely availability of lavatory equipment.
- Oversaw aircraft lavatory servicing by efficiently emptying waste receptacles.
- Managed lavatory and sanitary water equipment operations to ensure efficient emptying and filling of aircraft systems.
- Implemented environmental procedures during waste truck emptying and fueling operations.
- Performed comprehensive cleaning of aircraft lavatories and effectively managed waste disposal processes.
- Monitored adherence to safety protocols and organizational policies.
Lunchroom Supervisor
Stivers Staffing Services
Evanston, IL
02.2024 - 10.2025
- Oversaw safety protocols in cafeteria, playground, and activity areas.
- Implemented safety procedures to ensure compliance and mitigate risks.
- Oversaw behavior monitoring and promptly reported safety concerns.
- Facilitated clear communication to large audiences while upholding professional standards.
Crew Member
Chick-fil-A
Skokie, IL
01.2023 - 06.2023
- Executed exceptional hospitality services in a dynamic, fast-paced environment.
- Executed point-of-sale transactions and ensured accurate payment processing.
- Executed food and beverage preparation and service while adhering to sanitation standards.
- Addressed customer concerns with professionalism and efficiency.
Sales Associate
DTLR
Chicago, IL
10.2022 - 01.2023
- Cultivated robust customer relationships through dedicated and attentive service.
- Facilitated informed customer product selection through expert guidance and support.
- Oversaw organization and visual merchandising of sales floor to enhance customer experience.
- Facilitated training sessions for new employees to uphold service standards and policies.
Guest Service Representative
United Center
Chicago, IL
08.2019 - 01.2020
- Welcomed guests with warmth and delivered clear instructions and assistance.
- Facilitated accessibility for guests with disabilities to enhance their experience.
- Maintained composure and professionalism while addressing guest concerns.
- Recorded incidents and communicated findings to supervisors for timely resolution.
Flex Security Officer
Allied Universal Security Services
Chicago, IL
06.2019 - 08.2019
- Oversaw safety and security measures through consistent visibility and presence.
- Addressed alarms and incidents with prompt and decisive action.
- Oversaw entrance monitoring and conducted identification verification processes.
- Compiled comprehensive daily activity and incident reports to ensure accurate record-keeping.
Education
Associate of Arts -
Harry S. Truman College
Chicago, ILHigh School Diploma -
Chicago Math And Science Academy
Chicago, IL06.2017
Skills
Hospitality service expertise
Customer engagement
Stocking and replenishing
Point-of-sale transactions
Timeline
Airport Lavatory/Potable Driver (UA) - ORD
Unifi Aviation
01.2026 - Current
Lunchroom Supervisor
Stivers Staffing Services
02.2024 - 10.2025
Crew Member
Chick-fil-A
01.2023 - 06.2023
Sales Associate
DTLR
10.2022 - 01.2023
Guest Service Representative
United Center
08.2019 - 01.2020
Flex Security Officer
Allied Universal Security Services
06.2019 - 08.2019
Associate of Arts -
Harry S. Truman College
High School Diploma -
Chicago Math And Science Academy