Compassionate Patient Care Technician with experience at Shirley Ryan Ability Lab, skilled in vital signs monitoring and patient observation. Enhanced patient satisfaction through empathetic support and effective communication. Proven ability to streamline workflows and train new staff, ensuring high-quality care delivery in fast-paced environments.
Overview
5
5
years of professional experience
Work History
Patient Care Technician
Shirley Ryan Ability Lab
11.2023 - Current
Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
Enhanced patient satisfaction by providing compassionate and attentive care.
Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
Maintained clean and safe environment to promote patient safety and comfort.
Reduced stress for patients and families through effective communication and empathetic support.
Cashier
Kohls Department Store
06.2022 - 08.2023
Greeted customers entering store and responded promptly to customer needs.
Welcomed customers and helped determine their needs.
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Helped customers complete purchases, locate items, and join reward programs.
Built relationships with customers to encourage repeat business.
Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
CNA
Aperion International Care Nursing Home
02.2021 - 03.2022
Assisted patients with daily living activities, promoting independence and dignity.
Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
Ensured prompt response to call lights, addressing patient needs in a timely manner.
Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
Physician Assistant, Orthopedic Immediate Care at Illinois Bone and Joint InstitutePhysician Assistant, Orthopedic Immediate Care at Illinois Bone and Joint Institute