Caylyn Seitz
Chicago
Summary
Energetic and customer-focused professional with over 10 years of experience in safety regulations and exceptional service, including a tenure at SkyWest Airlines. I excel in maintaining compliance with FAA regulations while fostering a positive work environment. Proven ability to handle emergencies and enhance passenger satisfaction through effective communication and adaptability.
Overview
13
13
years of professional experience
Work History
Flight Attendant
SkyWest Airlines
08.2015 - Current
- Maintain a safe cabin environment by conducting pre-flight safety checks and adhering to FAA regulations.
- Handle medical emergencies calmly and competently following established protocols while liaising with the flight deck crew as needed.
- Ensuring passenger satisfaction by providing exceptional in-flight service and addressing individual needs.
- Demonstrate flexibility and adaptability amidst schedule changes, delays, or challenging situations while maintaining a positive attitude with co-workers and passengers.
Airline Customer Service Agent
SkyWest Airlines
01.2014 - 08.2015
- Was a trained Ground Security Coordinator where I ensured compliance with federal regulations and responded to security incidents.
- Was a qualified Complaint Resolution Official in which I was familiar with the requirements of the ACAA and the airline's procedures for handling disability-related issues.
- Collaborated with team members to achieve high levels of performance in demanding situations.
- Conducted thorough ticket verification to maintain airline security standards and prevent fraud incidents.
Barista
Ingles Supermarket
09.2013 - 08.2015
- Maintained a clean and organized workspace for optimal productivity and food safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Sales Support Associate
Victoria's Secret
02.2013 - 09.2013
- Optimized inventory management, monitoring stock levels, and coordinating product replenishment as needed.
Barista
Ingles Supermarket
04.2012 - 12.2012
Education
High School Diploma -
Prospect High School
Mt. Prospect, IL06-2010
Skills
- Can read, write, and speak Spanish and Italian at an intermediate level
- Advanced knowledge of FAA regulations
- Cleanliness and sanitation with regards to food and beverage service
- Over 10 years of customer service and safety regulation experience
Timeline
Flight Attendant
SkyWest Airlines
08.2015 - Current
Airline Customer Service Agent
SkyWest Airlines
01.2014 - 08.2015
Barista
Ingles Supermarket
09.2013 - 08.2015
Sales Support Associate
Victoria's Secret
02.2013 - 09.2013
Barista
Ingles Supermarket
04.2012 - 12.2012
High School Diploma -
Prospect High School
Similar Profiles
Jenna PriceJenna Price
Flight Attendant at SkyWest Airlines/Southwest AirlinesFlight Attendant at SkyWest Airlines/Southwest Airlines
Esraa AlhassanEsraa Alhassan
Cross Utilized Agent at SkyWest Airlines Operating United AirlinesCross Utilized Agent at SkyWest Airlines Operating United Airlines
Macy SkibinskiMacy Skibinski
Flight Attendant at SkyWest AirlinesFlight Attendant at SkyWest Airlines