Catherine Blake
Chicago
Summary
Dynamic and results-oriented Retail Sales Associate with a proven track record at Marshalls. Excelled in enhancing store appearance and customer engagement through effective merchandising and outstanding customer service. Skilled in cash register operation and teamwork, significantly improving store operations and customer satisfaction. Demonstrated reliability and adaptability, thriving in fast-paced environments and peak sales periods.
Overview
5
5
years of professional experience
Work History
Retail Sales Associate
Marshalls
07.2019 - 03.2024
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
- Trained new employees in sales techniques and store procedures, improving team effectiveness.
- Enhanced store appearance and shopping experience with meticulous shelf organization and cleanliness.
- Participated in periodic inventory counts to maintain accurate stock levels.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Managed efficient cash register operations.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Created inviting environment for customers by maintaining store organization and cleanliness.
Education
Associate of Arts - English Literature
Harry Truman Junior College
Chicago, IL06-2026
Bachelor of Arts - Dance/Literature
Northern Illinois University
Dekalb, IL06-1988
Skills
- Customer service
- Teamwork and collaboration
- Flexible schedule
- Reliability and punctuality
- Retail sales
- Cash register operation
- Professional appearance
- Phone etiquette
- Brand representation
- Fitting room maintenance
- Merchandise display
- Truck unloading
- Calm demeanor
- Adaptable and flexible
Timeline
Retail Sales Associate
Marshalls
07.2019 - 03.2024
Associate of Arts - English Literature
Harry Truman Junior College
Bachelor of Arts - Dance/Literature
Northern Illinois University
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