Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cassiopeia Hawkins

Chicago

Summary

Results-driven professional with a proven track record in ensuring data integrity and compliance. Expertise in cross-functional collaboration to enhance operational efficiency. Committed to leveraging skills to improve security compliance across various projects.

Overview

7
7
years of professional experience

Work History

Workplace Operations/ Residential Access (Concierg

Securitas Security Services USA
Chicago
04.2026 - Current
  • Manage daily workplace operations including access control, visitor authorization, and service coordination in a high security residential environment.
  • Serve as primary stakeholder liaison for residents, vendors, and property management teams to ensure operational continuity and service resolution.
  • Enforce access policies and verify authorization to maintain security, compliance, and safety standards.
  • Coordinate cross-functional service requests while maintaining confidentiality and professionalism.

Global Access Security Specialist

Securitas Security Services USA
Chicago
07.2025 - 01.2026
  • Partnered with security operations and global stakeholders to enforce access governance and policies across EMEA, APAC, and North American regions.
  • Reviewed background screening outcomes to determine access eligibility and ensure compliance with organizational security requirements.
  • Maintained and audited identity and access logs using CCure, Excel and Workday to support compliance monitoring and investigation processes.
  • Coordinated onboarding access workflows for employees, contractors and vendors.
  • Acted as liaison between security, operations, and project team members to support secure workforce access processes.

Operations and Records Specialist

William Everett Group
Chicago
03.2025 - 06.2025
  • Provided operational support through document management, records processing, and cross functional collaboration.
  • Maintained accurate operational records and supported reporting activities to ensure data integrity and workflow continuity.
  • Processed 200+ operational citations daily with extreme attention to detail, accuracy and compliance standards.
  • Resolved stakeholder requests and administrative issues in a high volume environment.

HR Generalist /Data Migration Specialist

Arrow Strategies
Deerfield
06.2024 - 12.2024
  • Supported HRIS data migration initiative by digitizing 50,000+ employee personnel records into Workday.
  • Ensured alignment with HR retention schedules, data governance policies and regulatory compliance standards.
  • Performed large scale employee records classification, digitization and validation.
  • Identified and resolved data discrepancies, escalating issues to improve overall process quality.
  • Contributed to process improvements streamlining workflow operations and project timeline projection.

Data Transaction Specialist

JP Morgan Chase
Chicago
09.2019 - 09.2023
  • Processed high-volume inbound documentation to ensure accurate and timely transactions in a fast-paced lockbox operations environment.
  • Handled immigration-related documentation to support efficient immigration case processing workflows.
  • Performed detailed review and validation of immigration documents.
  • Adhered to risk, compliance, and confidentiality protocols to maintain integrity and security of transaction data.
  • Collaborated with internal teams to ensure timely processing of time sensitive documentation within service level expectations.

Education

Associate of Applied Science - Computer Information Systems

City Colleges of Chicago
Chicago, IL

Skills

  • Service coordination
  • Access control
  • Document management
  • Compliance monitoring
  • Records management
  • Data integrity
  • HRIS/ Workday Administration
  • Data Migration
  • Data Mapping
  • HR Data Governance
  • Compliance/Audit Support
  • Process improvement
  • High Volume Data Operations
  • Cross-functional collaboration
  • Stakeholder management
  • Attention to detail
  • People Operations

Timeline

Workplace Operations/ Residential Access (Concierg

Securitas Security Services USA
04.2026 - Current

Global Access Security Specialist

Securitas Security Services USA
07.2025 - 01.2026

Operations and Records Specialist

William Everett Group
03.2025 - 06.2025

HR Generalist /Data Migration Specialist

Arrow Strategies
06.2024 - 12.2024

Data Transaction Specialist

JP Morgan Chase
09.2019 - 09.2023

Associate of Applied Science - Computer Information Systems

City Colleges of Chicago

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Cassiopeia Hawkins