Cassie Hutchinson
Freeman Spur
Summary
Dynamic healthcare professional with a solid foundation in medical coding and billing. Expertise in patient scheduling, insurance verification, and managing front desk operations while ensuring a safe and welcoming environment for patients. Committed to enhancing operational efficiency and delivering high-quality customer service.
Overview
6
6
years of professional experience
Work History
Front Office, Medical Tech
Marion Eye Center
Marion
2021.03 - 2023.10
- Trained on insurance verification and medical technician positions while managing phone lines.
- Performed OCT imaging, visual field tests, and auto refractions for patient assessments.
- Customer service, Managing phone calls for multiple locations, Scheduling Appointments
Mental Health Tech
Family Centered Services of Alaska
Fairbanks
2019.09 - 2020.05
- Providing direct care and support to patients with various mental health disorders
- Facilitate therapeutic activities
- Teach life skills to ages 12-17
- Maintaining safe and clean environment
Front Desk Manager
Clarion Hotel and Suites Fairbanks
Fairbanks
2018.11 - 2019.09
- Supervise Front Desk Operations
- Staff Management: Hiring process, Train, Evaluate
- Guest Services
- Administrative Duties
Assistant Manager
Famous Footwear
Fairbanks
2018.04 - 2018.10
- Overseeing Daily Operations
- Supporting staff development
- Opening and Closing
- Managing Stock and Deliveries
Baker
Parkway Manor
Marion
2017.07 - 2018.03
- Prepared a variety of baked goods using fresh, quality ingredients.
- Managed daily inventory and ensured proper stock levels for baking supplies.
- Operated industrial ovens and mixers to produce consistent baked products.
- Serving Food to residents
Education
High school Diploma -
Barrington High School
Barrington750 Hours of Medical Coding And Billing
U.S. Career Institute
Fort Collins, COPhlebotomy Certification -
Skills
- Customer service
- Problem solving
- Communication
- CPT
- ICD-10-CM
- HCPCS level 2
- Patient scheduling
- Electronic charting
- Health insurance verification
- Patient relations
- Appointment coordination
- Staff training
Timeline
Front Office, Medical Tech
Marion Eye Center
2021.03 - 2023.10
Mental Health Tech
Family Centered Services of Alaska
2019.09 - 2020.05
Front Desk Manager
Clarion Hotel and Suites Fairbanks
2018.11 - 2019.09
Assistant Manager
Famous Footwear
2018.04 - 2018.10
Baker
Parkway Manor
2017.07 - 2018.03
High school Diploma -
Barrington High School
750 Hours of Medical Coding And Billing
U.S. Career Institute