Cassidy Sygulla
South Elgin
Summary
Dedicated and compassionate professional with hands-on experience in transportation, pharmacy services, and special needs support. Skilled in CDL vehicle operation, customer service, and team collaboration. Known for strong communication, reliability, and a genuine passion for helping others in fast-paced, people-focused environments.
Overview
5
5
years of professional experience
Work History
School Bus Driver
Illinois Central School Bus
04.2024 - Current
- Completed CDL training and gained hands-on experience operating both diesel and gas-powered school buses.
- Learned in-depth vehicle maintenance, including engine inspections and safety checks.
- Developed strong navigational and time management skills.
- Utilize 15+ years of experience working with children and adults with special needs to ensure safe and compassionate transportation.
Pharmacy Technician
Jewel-Osco Pharmacy
04.2023 - 06.2024
- Managed prescriptions from intake to dispensing, ensuring accuracy and timely service for all patients.
- Communicated with doctors’ offices, insurance companies, and patients to resolve issues and maintain compliance.
- Operated pharmacy software systems and maintained confidential patient information.
- Provided customer service support, handled cash register transactions, and maintained professional phone communication.
Bus Monitor
Illinois Central School Bus
07.2021 - 09.2022
- Assisted special education students with boarding and exiting the bus safely, including securing seatbelts and wheelchairs.
- Maintained a calm, supportive environment for students during transport.
- Served as a navigator and assisted the driver with routes and student management.
Manager / Game Master
Panic Escape Room
03.2021 - 10.2021
- Managed daily operations, including opening and closing as one of two keyholders.
- Supervised and hosted live escape room experiences, ensuring safety and entertainment quality.
- Handled customer inquiries, phone calls, and office management duties.
- Performed cleaning, organization, and maintenance of facility.
Court Monitor
Epic Air Trampoline Park
12.2020 - 07.2021
- Supervised activity areas to ensure guest safety and enforce facility rules.
- Led safety drills and helped organize group activities.
- Maintained a clean and safe environment by resetting and sanitizing activity spaces.
- Strengthened quick decision-making skills in a fast-paced, high-energy setting.
Education
Awaiting Approval - Paraprofessional License
Illinois Department of Education
10.2025 - 10.2025
High School Diploma -
South Elgin High School
South Elgin, ILSkills
- CDL Training & Vehicle Safety Knowledge
- Customer Service & Communication
- Time Management & Reliability
- Team Leadership & Collaboration
- Multitasking in Fast-Paced Environments
- Compassionate and patient communication
- Conflict resolution and de-escalation
- Active listening and Empathy
- Experience supporting children and adults with disabilities
- Behavior management and positive reinforcement
- Understanding of IEP accommodations
- Crisis response and calm problem-solving
- Building trust and positive relationships with students
- Quick learner with strong attention to detail
- Motivated by helping others succeed
References
- Rebecca Waters, Coworker — Illinois Central School Bus, (815) 766-5919
- Michelle Green, Coworker — Illinois Central School Bus, (708) 724-2886
- Amanda Kelly, Coworker — Jewel-Osco Pharmacy, (847) 622-1220
Personal Information
Hobbies: Volunteering and helping children with special needs, Creative arts and DIY projects, Outdoor activities and nature walks, Music and attending community events, Traveling and exploring new places
Timeline
Awaiting Approval - Paraprofessional License
Illinois Department of Education
10.2025 - 10.2025
School Bus Driver
Illinois Central School Bus
04.2024 - Current
Pharmacy Technician
Jewel-Osco Pharmacy
04.2023 - 06.2024
Bus Monitor
Illinois Central School Bus
07.2021 - 09.2022
Manager / Game Master
Panic Escape Room
03.2021 - 10.2021
Court Monitor
Epic Air Trampoline Park
12.2020 - 07.2021
High School Diploma -
South Elgin High School