Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cassidy Draves

Normal

Summary

Diligent Secretary with talent for fostering effective professional relationships with clients, staff and business associates. Supportive and focused team player with proactive approach to administration and strong attention to detail. Skilled at providing friendly service to coworkers and customers.

Overview

7
7
years of professional experience

Work History

Secretary

Olsons Scrap Recycling
Bloomington
06.2024 - Current
  • Managed office communications and correspondence for efficient information flow.
  • Maintained filing systems and organized documents for easy access.
  • Processed incoming payments and managed financial records accurately.
  • Coordinated communications, taking calls, responding to emails and interfacing with clients.
  • Performed data entry into computer systems; ensured accuracy of all entered information.
  • Prepared documents such as memos, letters, reports, spreadsheets and presentations using Microsoft Office applications.

Server

Old Route 66 Family Restaurant
Dwight
04.2019 - 01.2026
  • Delivered exceptional customer service in a fast-paced dining environment.
  • Managed multiple tables efficiently during peak hours.
  • Collaborated with kitchen staff to ensure timely food delivery.
  • Assisted in training new servers on restaurant protocols and menu items.
  • Prepared checks, itemizing total meal costs and taxes.
  • Took reservations and to-go orders to streamline process for both customer and restaurant.

Server

Red Lobster
Bloomington
05.2022 - 06.2024
  • Provided excellent customer service to ensure satisfaction.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Operated POS terminals to input orders, split bills, and calculate totals.
  • Greeted customers, answered questions, and recommended specials to increase profits.

Education

Bachelor of Science - Business Administration

Illinois State University
Normal, Illinois, IL
05-2024

Skills

  • Office management
  • Financial recordkeeping
  • Customer communication
  • Client relations
  • Time management
  • Team collaboration
  • Problem solving
  • Attention to detail
  • Customer service

Timeline

Secretary

Olsons Scrap Recycling
06.2024 - Current

Server

Red Lobster
05.2022 - 06.2024

Server

Old Route 66 Family Restaurant
04.2019 - 01.2026

Bachelor of Science - Business Administration

Illinois State University
Cassidy Draves