Cassidy Brown
Brookfield
Summary
Motivated student with years of food service experience, including leadership as a Shift Lead in a high-paced environment. Skilled in customer service, team supervision, food preparation, and event coordination. Proven ability to multitask, work efficiently under pressure, and create positive guest experiences.
Overview
5
5
years of professional experience
Work History
Shift Lead
The Brown Cow Ice Cream Parlor & Co.
03.2024 - 08.2025
- Collaborated with team members to streamline workflow during peak hours
- Executed opening and closing procedures
- Maintained cleanliness and organization of workstations and dining areas, supporting health standards and customer satisfaction
- Served ice cream to customers at the service counter, ensuring attention to detail.
Birthday Party Coordinator
The Brown Cow Ice Cream Parlor & Co.
05.2022 - 12.2022
- Planned and organized party activities tailored to participant preferences and age group (0-12)
- Collaborated with team members to execute parties efficiently
- Facilitated interactive games with children, promoting engagement and teamwork in a positive, safe environment
- Explained and demonstrated games and activities to children and adults.
Babysitter
family friend
07.2020 - 08.2020
- Cared for children of various ages, prepared meals and facilitate daily activities and nap schedules
- Supervised children to ensure a safe environment, prioritizing well-being and security during parents' absence
- Enforced rules to encourage positive behaviors and create a supportive environment.
Education
Bachelor's Degree - Elementary Education
Augustana College
Rock Island, IL05.2029
Skills
- Food & Drink Preparation
- Team Leadership
- Customer Service
- Event Coordination & Planning
- Communication & Interpersonal Skills
- Problem Solving
- Organization
- Team Collaboration
- Classroom Management
- Spanish Speaking
Affiliations
- Member of Delta Chi Theta, 2026
- Club Education Member, 2025
- Tennis Club, 2026
Timeline
Shift Lead
The Brown Cow Ice Cream Parlor & Co.
03.2024 - 08.2025
Birthday Party Coordinator
The Brown Cow Ice Cream Parlor & Co.
05.2022 - 12.2022
Babysitter
family friend
07.2020 - 08.2020
Bachelor's Degree - Elementary Education
Augustana College