Cassandra Peak
Mahomet
Summary
Compassionate Certified Nursing Assistant with experience in diverse healthcare settings including long-term care, assisted living, and rehabilitation facilities. Possess strong clinical skills such as vital sign monitoring, patient hygiene assistance, and medication administration. Noted for ability to foster relationships with patients and their families while maintaining professional boundaries. Previous roles demonstrate positive impact on patient satisfaction and quality of care.
Overview
16
16
years of professional experience
1
1
year of post-secondary education
Work History
CNA-Field Assessor
All Ways Caring HomeCare
Champaign
03.2026 - Current
- Communicated effectively with clients and families regarding care needs.
- Documented patient care services by charting in designated areas.
- Ensured compliance with HIPAA regulations regarding confidentiality of information.
- Recognized signs, symptoms of abuse, neglect and reported them per policy.
- Educated patients on self-care techniques that would help them maintain their independence.
- Participated in educational programs designed to improve knowledge of health care practices.
Community Living Specialist
Developmental Service Center
Champaign
08.2024 - 02.2026
- Monitored client progress and updated case files accordingly.
- Consulted and collaborated with other professionals to provide continuity of patient-family care.
- Collaborated with social workers to support patients.
- Performed assessments to determine individual limitations and strengths.
- Answered questions and responded to inquiries to deliver high level of service to patients.
- Organized transportation for those unable to drive or access public transit.
- Conducted assessments related to housing needs and preferences of clients.
- Supported clients in daily tasks such as meal preparation, personal hygiene, medication management.
- Maintained accurate records of client progress, service delivery, and documentation requirements.
- Participated in trainings related to disability services best practices.
- Served as a liaison between clients and external providers when necessary.
- Coordinated transportation arrangements for clients to attend appointments and events.
- Developed individualized support plans based on client needs and preferences.
- Representative Payee- maintaining checkbook for clients.
Billing Support Specialist
State Farm
Bloomington
01.2024 - 08.2024
- Answer phone and chat from State Farm agents
● Research and find answers to billing issues for agents to help insurers
● Production work on outstanding billing
● Extensive computer work. Implementing various systems i.e.…Outlook,
Excel, AIS, to process work items
Administrative Assistant
Allen & Korkowski
Rantoul
11.2013 - 05.2016
- Type documents via WordPerfect or Microsoft Word
● Filing
● Accounts Payable
● Faxing/copying documents
● Answer phones
● Input Attorney timesheets via PCLaw
● Input data via Excel
● Set appointments
Secretary/Dialysis Patient Care Technician
Champaign Urbana Dialysis
Urbana
02.2010 - 02.2011
- e Technician
● Input patient data
● Answer phones/fax
● Filing
● Organize new patient charts
Urbana, IL
February 2010-February 2011
● Help staff if patient data is needed
● Ready dialysis machine for patients
● Pre-dialysis evaluation of patients
● Initiate treatment, i.e.…insert needles, start machine, document
● Monitor patients' vitals during treatment
● Post treatment termination and post dialysis evaluation
● Clean all areas…machine, chairs, disposal of all sharps
Education
CNA - CNA Program
Parkland College
Champaign, IL 08.2009 - 12.2009
Associate of Science - Medical Assistant
Robert Morris University
Orland Park, IL 08.2007 - 07.2008
Skills
- Patient assessment
- Electronic health records
- Collaborative care planning
- Service coordination
- Attention to detail
- Time management
- Clinical documentation
- Multitasking and organization
- Flexibility and adaptability
- Documentation expert
Timeline
CNA-Field Assessor
All Ways Caring HomeCare
03.2026 - Current
Community Living Specialist
Developmental Service Center
08.2024 - 02.2026
Billing Support Specialist
State Farm
01.2024 - 08.2024
Administrative Assistant
Allen & Korkowski
11.2013 - 05.2016
Secretary/Dialysis Patient Care Technician
Champaign Urbana Dialysis
02.2010 - 02.2011
CNA - CNA Program
Parkland College
08.2009 - 12.2009
Associate of Science - Medical Assistant
Robert Morris University
08.2007 - 07.2008