Experienced with customer service and communication, ensuring client needs are met promptly. Utilizes problem-solving skills to address and resolve inquiries effectively. Knowledge of maintaining positive client experience through attention to detail and consistent service quality.
-Greet Patients at front desk and engaged in pleasant conversations while managing check-in process.
-Maintained office supplies by taking inventory and submitted orders for low-stock items.
-Offered assistance and answered questions to build rapport and retention.
-Maintained confidentiality of patient data and condition to safeguard health information.
-Obtained patient's insurance information and determined eligibility for benefits for specific services rendered
-Greeted Clients, helped locate merchandise and suggested suitable options.
-Scheduled appointments with applicants to gather information and explain benefits process.
-Offered each Client great, personal service to boost customer service.
-Able to handle sensitive and confidential information.
-Executed sales and marketing initiatives to increase revenue for company.
-Resolved customer disputes to maintain positive relationships and increase customer base.
-Accommodated last minute requests to address needs of guests, achieving top guest satisfaction and repeat business.
-Implemented rental asset processes and cleanliness standards.
-Answered questions about store policies and addressed
customer concerns.
-Greeted customers, helped locate merchandise and suggested suitable options.
-Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
-Balanced and organized cash register by handling cash, counting change and storing coupons.