Summary
Overview
Work History
Education
Skills
Timeline
Generic

Casey Moma

Taylorville

Summary

To secure a position as a Voice Data Video Installer Technician with IBEW, leveraging my strong work ethic, leadership abilities, problem-solving skills, and commitment to delivering high-quality service.

Overview

16
16
years of professional experience

Work History

Bartender

ANGELOS CATERING
02.2019 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.

Server

Angelo's
11.2018 - Current
  • Provide high-quality service, building rapport with regular customers and earning frequent guest requests
  • Consistently receive 5-star reviews for outstanding attention to detail and guest satisfaction
  • Open and close the restaurant, ensuring everything is prepared for service and operations run smoothly
  • Train and mentor new team members, sharing knowledge of best practices and company standards
  • Lead by example in resolving customer issues and managing difficult situations with professionalism
  • Serve large parties, including events for up to 150 guests, ensuring seamless service and timely delivery

Server

Saputo's
01.2011 - 07.2018
  • Offered exceptional service in a fast-paced environment, achieving high levels of customer satisfaction
  • Built long-term relationships with regular customers, driving repeat business and positive feedback
  • Trained and guided new hires to ensure consistent service standards and smooth operations
  • Oversaw special events, including weddings, rehearsal dinners, and corporate functions, ensuring flawless execution
  • Maintained a clean and welcoming dining area, adhering to all health and safety regulations
  • Collaborated with team members to ensure efficient operations during peak business hours

Server

Angelo's
06.2009 - 11.2010
  • Delivered exceptional service, creating a welcoming atmosphere for guests and encouraging repeat visits
  • Accurately processed customer orders, handled payments, and ensured efficient food delivery
  • Assisted in training and developing new staff, ensuring consistency in service quality and speed
  • Managed a clean, organized dining area, ensuring all health and safety standards were met
  • Worked collaboratively with team members to provide efficient and friendly service during peak hours

Education

GED -

Tallahassee Community College
Tallahassee, FL
01.2006

Industrial Maintenance Technology

Lincoln Land Community College
Springfield, IL

Skills

  • Exceptional customer service and communication
  • Leadership and team collaboration
  • Forklift operation (certified)
  • Strong problem-solving and troubleshooting skills
  • Quick learner with the ability to adapt to new challenges
  • Dependable, honest, and hardworking with a strong work ethic
  • Excellent at following instructions and completing tasks accurately
  • Reliable and 100% committed to achieving goals
  • Consistently go above and beyond expectations
  • Skilled in fixing, building, and assembling items
  • Ability to thrive in fast-paced, high-pressure environments

Timeline

Bartender

ANGELOS CATERING
02.2019 - Current

Server

Angelo's
11.2018 - Current

Server

Saputo's
01.2011 - 07.2018

Server

Angelo's
06.2009 - 11.2010

Industrial Maintenance Technology

Lincoln Land Community College

GED -

Tallahassee Community College

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Casey Moma