Carson Phalen
Niles,IL
Summary
Dynamic operations leader with a proven track record at Petco Animal Supplies, excelling in aquatic animal care and habitat maintenance. Skilled in recordkeeping and fostering trust with animals, I enhanced customer experiences and educated clients on animal health. Committed to optimizing care through effective communication and positive reinforcement techniques.
Overview
7
7
years of professional experience
Work History
Operations Leader - Animal Care
Petco Animal Supplies Stores Inc.
04.2023 - Current
- Maintained aquatic habitat cleanliness in preparation for visitors.
- Frequently inspected habitats to verify proper equipment operation.
- Monitored pH, ammonia, alkalinity, and water hardness and took steps to maintain tanks at optimal levels.
- Maintained detailed records of animal care and feeding schedules to track animal care and history.
- Educated visitors and staff on proper animal care and handling.
- Educated clients on nutrition, preventive health and other animal care.
Dog Training Mentor
Petco Animal Supplies Stores Inc.
01.2022 - 04.2023
- Evaluated animals to determine temperaments, abilities and aptitude for training.
- Employed positive reinforcement with animals using "clicker-training" method, voice rewards and food rewards.
- Consulted with owners to discuss behavioral concerns and determine final goals.
Dog Walker
Wag
02.2019 - 01.2022
- Fed, walked, and cared for dogs during owners' absences and out-of-town trips.
- Developed strong personal relationships and trust with dogs through vocal affirmations, petting, and pre-approved treats.
- Followed optimal schedules for animals as set by owners or supervisors.
Education
High School Diploma -
Niles West High
Skokie, IL05-2019
Skills
- Aquatic animal care
- Animal maintenance
- Habitat maintenance
- Recordkeeping
Languages
English
Timeline
Operations Leader - Animal Care
Petco Animal Supplies Stores Inc.
04.2023 - Current
Dog Training Mentor
Petco Animal Supplies Stores Inc.
01.2022 - 04.2023
Dog Walker
Wag
02.2019 - 01.2022
High School Diploma -
Niles West High
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