Caroline McKenna
La Grange Park
Summary
Results-driven manager with extensive experience at Swanson's Deli, specializing in customer service and social media strategy. Demonstrated ability in team leadership and inventory management, fostering employee growth and enhancing community outreach. Committed to creating positive customer experiences and achieving operational excellence in high-pressure settings.
Overview
3
3
years of professional experience
Work History
Manager / Food Server
Swanson's Deli
La Grange
05.2023 - Current
- Prepare and serve food while ensuring high customer service standards
- Manage point-of-sale (POS) systems and process transactions
- Responsible for opening and closing duties, including drawer counts and deep cleaning
- Order inventory and manage vendor relationships
- Supervise and train employees
- Serve as Social Media Manager, creating and scheduling content for business platforms
Childcare Provider
Private Family
07.2025 - 08.2025
- Provided daily care for children, planned activities, and ensured safety and engagement
Youth Soccer Coach
Youth Athletics & Childcare
06.2024 - 08.2024
- Coached young athletes in fundamental soccer skills and teamwork
- Developed lesson plans and organized drills and games
Founder
In-House Small Animal Rescue
09.2023 - 05.2024
- Founded and managed a nonprofit animal rescue
- Oversaw the 501(c)(3) certification process
- Ran back-end operations, including adoptions and foster coordination
- Managed social media outreach to promote animals and increase community engagement
- Founded and managed a nonprofit animal rescue
Education
Bachelor of Arts - Political Science, Journalism and Public Relations, Public Policy
University of Illinois Urbana-Champaign
Champaign, IL05.2028
High School Diploma -
Lyons Township High School
La Grange, IL05.2024
Skills
- Social Media Management
- Team Leadership & Employee Training
- Staff management
- Customer Service
- POS Systems & Cash Handling
- Public Speaking
- Political Organizing
- Childcare & Youth Engagement
- Inventory Management
- Microsoft Office Suite
- Google Workspace
Websites
Volunteer Experience
Founder, In-House Small Animal Rescue, 09/23, 05/24, Founded and managed a nonprofit animal rescue, Oversaw the 501(c)(3) certification process, Ran back-end operations, including adoptions and foster coordination, Managed social media outreach to promote animals and increase community engagement
Leadership And Activism
- Young Democrats of La Grange, Member, 06/25, Present, Participate in local organizing efforts, events, and voter outreach campaigns, Support progressive candidates and policy initiatives at the local level
- Young Democrats at UIUC, Member, 06/25, Present, Engage in campus-based political advocacy and student-led policy initiatives, Attend meetings and events focused on political education and civic engagement
References
References available upon request.
Timeline
Childcare Provider
Private Family
07.2025 - 08.2025
Youth Soccer Coach
Youth Athletics & Childcare
06.2024 - 08.2024
Founder
In-House Small Animal Rescue
09.2023 - 05.2024
Manager / Food Server
Swanson's Deli
05.2023 - Current
Bachelor of Arts - Political Science, Journalism and Public Relations, Public Policy
University of Illinois Urbana-Champaign
High School Diploma -
Lyons Township High School