Caroline McEvoy
Elmhurst
Summary
Diligent server and export manage with solid background in providing exceptional customer service in high-paced environments. Effectively managed tables and collaborated with kitchen staff to ensure smooth operations and satisfied patrons. Demonstrated strong multitasking abilities and attention to detail, ensuring seamless dining experience. Kept up with restocking and organization of food and supplies. Accurately trained new employees without compromising efficiency and attention to detail.
Overview
4
4
years of professional experience
Work History
Server
H.B. Jones
06.2021 - 08.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Bussed and reset tables to keep dining room and work areas clean.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Supervised set up of banquet food stations and coordinated service to multiple dining areas.
Babysitter
Neighbors, Friends, Family Etc
10.2020 - 07.2024
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.
- Communicated with parents regarding children's progress and development, raising any issues.
Tutor
York Community High School
11.2023 - 04.2024
- Provided homework assistance using specific curriculum and materials.
- Supported students with helpful study habits and exam strategies.
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
- Provided one-on-one tutoring sessions, tailoring instruction to meet the specific needs of each student while promoting independent learning skills.
Education
Bachelor of Science - Biology
Fairfield University
Fairfield, CT05-2028
High School Diploma -
York Community High School
Elmhurst, IL05-2024
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Service prioritization
- Team collaboration
- Order accuracy
- Inventory management
- Task prioritization
- Daily specials memorization
- Multitasking and organization
Timeline
Tutor
York Community High School
11.2023 - 04.2024
Server
H.B. Jones
06.2021 - 08.2024
Babysitter
Neighbors, Friends, Family Etc
10.2020 - 07.2024
Bachelor of Science - Biology
Fairfield University
High School Diploma -
York Community High School
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