Caroline Irons
Yorkville
Summary
I am a proactive and empathetic professional, committed to fostering growth and learning through a collaborative approach. With a strong attention to detail and a solutions-oriented mindset, I adapt to challenges with flexibility and determination. My curiosity drives me to continuously seek innovative ways to support others in achieving their potential, while my understanding of individual needs ensure a personalized and effective learning experience.
Overview
8
8
years of professional experience
Work History
Project Management Office Coordinator 1
Aldi
Batavia, IL
10.2022 - Current
- Coordinates and facilitates quarterly meetings with 4 departments within the business while communicating monthly project requirement engagement.
- Coordinates and facilitates a non-bias analysis of project concepts by reviewing Project One Pagers, Initial Cost Benefit Analysis, and Feedback provided by impacted departments within the business.
- Maintains demand workspaces through ServiceNow, team manuals, training materials, and data metrics for demands via Microsoft Suite.
- Understands and communicates risks and feedback provided by the business in a formal written assessment seeking impacted leadership approval.
- Collaborates cross-functionally to maintain consistency of services and guidance provided by the Project Management Office.
Operations Training Specialist
OSI Group
Batavia, IL
04.2022 - 09.2022
- Responsible for new hire skills, safety, and communication training. Translated trainings for current and new employees to Spanish.
- Created SOPs for machine operating positions in PowerPoint, Word Document, video tutorials, training matrixes, and project management.
- Aided in Leadership Development Workshops; DISC management training technology.
- Created new training operations in midst of a start-up.
- Facilitated monthly and quarterly training reviews for approximately 70 employees.
Office Administrator
OSI Group
Batavia, IL
06.2021 - 04.2022
- MRO buyer for office supplies; utilized SAP to create Purchase Orders.
- Planned and executed 7 events for a facility of 170 employees.
- Responsible for updating continuity plans and creating building emergency plans for the applicable locations Leadership Team. Translated company documents for employees.
- Communicated with employees to answer questions and funnel their questions to the correct department.
- Worked closely with HR by updating personnel files and aiding in payroll.
Student Teacher
Woodland Junior High School
Fayetteville, AR
01.2021 - 05.2021
- Developed and implemented engaging lesson plans aligned with curriculum standards. Revamped lectures, applied graphics, note outlines, and communicated goals and objectives to keep students engaged.
- Facilitated classroom management strategies to promote a positive learning environment.
- Collaborated with educators to design assessments that accurately measure student understanding.
- Mentored students in academic skills, fostering individual growth and self-confidence.
Store Associate
Fayettechill Clothing
Fayetteville, AR
01.2020 - 05.2021
- Managed daily store operations, ensuring optimal product presentation and customer service.
- Trained new associates on inventory management and point-of-sale systems.
- Assisted in maintaining stock levels through effective inventory control processes.
- Enhanced customer satisfaction by providing personalized shopping experiences and product recommendations.
- Collaborated with team members for new ideas on how to keep the store involved in the community.
Administrative Assistant
Yorkville School Dist 115
Yorkville, IL
07.2018 - 08.2019
- Collaborated with 12 teachers and administrators.
- Kept records of attendance, students enrollment, and progress.
- Stepped into classrooms to aid with programs and students that averaged 10 students per classroom.
- Learned how to effectively communicate with a multitude of ages and children with disabilities.
Education
Bachelor of Arts - Secondary Education
University of Arkansas
Fayetteville, AR05-2021
Skills
Structured, Organized, & Detail Oriented
Customer Service Excellence
Strong & Intentional Communicator
Flexible & Adaptable
Excellent Problem Solving Skills
Team Builder & Collaborator
Critical Thinker
Active & Empathetic Listener
ServiceNow, SAP, Microsoft Suite & KRONOS Experience
Process Improvement
Data Entry & Document Management
Scheduling & Coordination
Timeline
Project Management Office Coordinator 1
Aldi
10.2022 - Current
Operations Training Specialist
OSI Group
04.2022 - 09.2022
Office Administrator
OSI Group
06.2021 - 04.2022
Student Teacher
Woodland Junior High School
01.2021 - 05.2021
Store Associate
Fayettechill Clothing
01.2020 - 05.2021
Administrative Assistant
Yorkville School Dist 115
07.2018 - 08.2019
Bachelor of Arts - Secondary Education
University of Arkansas