Summary
Overview
Work History
Education
Skills
Languages
RESEARCH EXPERIENCE
Timeline
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CAROLINE HAMLIN

Chicago

Summary

I am a passionate and mission-driven professional with a strong background in sustainability, urban and transportation planning, and community engagement. With experience ranging from developing greenhouse gas reduction strategies and multimodal transportation plans to coordinating client care in fast-paced environments, I bring a unique blend of analytical insight and interpersonal skill to every role. I thrive in collaborative settings where I can contribute to meaningful, equity-focused initiatives—especially those addressing climate change, clean energy, and public service. My approach is grounded in empathy, organization, and a commitment to building resilient communities through both strategic planning and day-to-day care.

Overview

4
4
years of professional experience

Work History

Sales Associate

Anthropologie
05.2025 - Current
  • Assisted customers in product selection, enhancing overall shopping experience.
  • Managed inventory levels, ensuring stock availability for high-demand items.
  • Maintained visual merchandising standards, promoting new products effectively.
  • Processed transactions accurately, minimizing errors and improving customer satisfaction.

Client Care Coordinator

Wrigleyville Veterinary Center
08.2024 - 02.2025
  • Manages client and doctor relations with scheduling, coordination, and dissemination
  • Performs proficiency in multi-tasking while maintaining friendly customer service
  • Maintains organized electronic medical record for patient and clients
  • Proficiency in scheduling, financial management, and record keeping on a clinic specific platform, Vetspire

Front of House Supervisor

Cooper’s Hawk Winery and Restaurant
12.2022 - 08.2024
  • Ensures excellent quality guest experiences through top notch customer relations, mitigation of service-related issues, and always keeping warm composure
  • Facilitates in giving staff positive and constructive feedback when necessary
  • Provides exceptional food and beverage service while complying to food safety and hygiene standards

Director of Summer Programming

City of Evanston
05.2023 - 08.2023
  • Promoted from Assistant Director to Director within three weeks of employment through demonstration of exceptional leadership and dedication to program outcomes
  • Received consistent positive feedback from parents, counselors, and campers for outstanding communication and engagement
  • Oversaw a team of 15 staff, supervised groups of 30 campers at a time, and ensured smooth program operations for a positive experience for all participants
  • Built rapport within the Evanston Community by incorporating feedback and promptly addressing concerns or complaints
  • Coordinated a diverse range of summer activities, including canoeing, fishing, karaoke, dance, art, and athletics, providing campers with a well-rounded, enriching educational experience
  • Created activity and employee schedules based on forecasted program needs
  • Collaborated with City of Evanston’s Ecology Center to organize and facilitate canoeing and fishing trips, fostering a connection between campers and nature

Sustainability Intern

Boulder Housing Partners
05.2022 - 09.2022
  • Partnered with the Director of Sustainable Communities on installation of progressive electric vehicle and solar energy retrofits for 38 multi-family properties
  • Engaged with community residents, stakeholders, and the University of Colorado Foundations for Leaders
  • Organizing for Water to create and implement community best practices for environmental resource management
  • Planned community events focused on educating community members about sustainable residential practices for long-term environmental conservation

Assistant Graduate Student

University of Colorado: Masters of the Environment Program
07.2021 - 05.2022
  • Collaborated with Urban Resilience and Sustainability Lead on developing class syllabus for course on equitable affordable housing development and mobility planning
  • Reviewed online media, textbooks, and lesson outlines to update material on latest industry regulations and best practices
  • Researched sustainability programs and initiatives to apply to campus and wrote grant proposal, securing $1.5K in funding

Education

Geographic Information Systems Certification - Geographic Information Systems

Loyola University Chicago
Chicago
05-2026

MBA - Urban Resilience And Sustainability

University of Colorado
05.2022

Bachelor of Arts - Environmental Studies And Geography

Ohio Wesleyan University
05.2019

Skills

  • Decision-making
  • ArcGIS
  • Verbal and written communication
  • Strategic planning
  • Project management
  • Environmental performance metrics
  • Community outreach
  • Environmental education
  • Event planning

Languages

Spanish
Elementary

RESEARCH EXPERIENCE

The Effects of Climate Change on the Boreal Region, Alaska | May 2018 to June 2018

Community Resilience in Bahía Ballena, Costa Rica | December 2017 to January 2018

Ten Thousand Islands Sea Kayaking & Wilderness Survival, Everglades National Park | December 2016 to January 2017

Timeline

Sales Associate

Anthropologie
05.2025 - Current

Client Care Coordinator

Wrigleyville Veterinary Center
08.2024 - 02.2025

Director of Summer Programming

City of Evanston
05.2023 - 08.2023

Front of House Supervisor

Cooper’s Hawk Winery and Restaurant
12.2022 - 08.2024

Sustainability Intern

Boulder Housing Partners
05.2022 - 09.2022

Assistant Graduate Student

University of Colorado: Masters of the Environment Program
07.2021 - 05.2022

Geographic Information Systems Certification - Geographic Information Systems

Loyola University Chicago

MBA - Urban Resilience And Sustainability

University of Colorado

Bachelor of Arts - Environmental Studies And Geography

Ohio Wesleyan University

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