Caroline Fajardo
Norridge
Summary
Resourceful professional with strong organizational skills and adaptability gained from diverse experiences. Expertise in problem-solving and collaboration to meet evolving customer needs. Committed to driving team success through effective multitasking and attention to detail.
Overview
4
4
years of professional experience
Work History
Grocery Clerk
Amazon
03.2023 - Current
- Assisted customers with product inquiries and provided tailored recommendations to enhance shopping experience.
- Pleasantly greeted customers and provided prompt and courteous service.
- Stocked shelves and organized seasonal displays to optimize product visibility and customer engagement.
- Maintained cleanliness of aisles, shelves, and display areas to ensure a welcoming shopping environment.
- Rotated grocery products.
- Operated pallet jacks and hand trucks to transport merchandise efficiently throughout the store.
Retail Sales Associate
Dicks Sporting Goods
12.2022 - 01.2023
- Greeted customers and assisted in locating requested items to enhance shopping experience.
- Provided product information and answered customer questions.
- Resolved customer conflicts calmly using strong problem-solving and interpersonal skills, ensuring satisfaction.
- Tracked inventory levels and restocked items to maintain product availability throughout the day.
- Created price tags and merchandise signs for new items.
Crew Member
AMC Theatres
12.2021 - 01.2023
- Processed customer orders and managed meal preparation.
- Handled multiple orders simultaneously, ensuring timely service in a fast-paced environment.
- Assisted customers at front counter and dining area.
- Collaborated with teammates to enhance service quality and actively sought management feedback for continuous improvement.
- Maintained cleanliness of floor area and counters, sanitizing food utensils.
- Followed food storage protocols to maintain safety standards and minimize risk of foodborne illnesses.
Culinary Aide
Central Baptist Village
- Coordinated with dietary staff to address and fulfill resident dietary needs.
- Served meals to residents while ensuring proper portion sizes.
- Communicated with residents to enhance dining experience and satisfaction.
- Ensured clean and sanitary kitchen by washing dishes, wiping surfaces, taking out trash, and sweeping floors.
- Stocked supplies and organized inventory for kitchen efficiency.
- Fostered positive atmosphere by respecting team members' perspectives and promoting collaboration.
Education
High School Diploma -
Ridewood High School
7500 W Montrose Ave, Norridge, IL 6070605-2022
Skills
- Food safety compliance
- Sanitation practices
- Cleaning and sanitizing
- Allergen awareness
- Stock preparation
- Equipment operation
- Customer service
- Customer engagement
- Relationship building
- Time management
- Problem-solving
- Flexible and adaptable
- Teamwork
Languages
tagalog
Timeline
Grocery Clerk
Amazon
03.2023 - Current
Retail Sales Associate
Dicks Sporting Goods
12.2022 - 01.2023
Crew Member
AMC Theatres
12.2021 - 01.2023
Culinary Aide
Central Baptist Village
High School Diploma -
Ridewood High School