Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
9
9
years of professional experience
Work History
Shift Leader
Tropical Smoothie
Chicago
06.2021 - Current
Supervised team members during busy shifts to ensure smooth operations.
Resolved customer complaints quickly to enhance satisfaction
Assisted in training new employees on shift
Assisted general manager with operations game plan.
Verified that cash drawers contained correct amounts of money during opening and closing shifts.
Supervised the cleaning of dining area, restrooms, kitchen equipment, and floors.
Barista
Starbucks
Chicago
02.2017 - 04.2020
Prepared and served coffee, espresso drinks, blended coffees and teas.
Operated espresso machines and other brewing equipment.
Managed cash register transactions, ensuring accurate and efficient customer service.
Handled busy morning customer flow, providing prompt service to meet high demand.
Maintained cleanliness and organization of work areas to enhance customer experience.
Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
Organized workstations efficiently so that tasks could be completed quickly during peak hours.