Carly Klein
SC Data Center
Orangeville
14
years of professional experience
Dedicated individual with strong customer service skills and a focus on quality. Experienced in managing high-volume transactions and maintaining accurate data records. Committed to fostering a collaborative environment and improving store operations.
Work History
Merchandiser
10 Months- Conducted regular assessments of store displays, recommending enhancements to improve customer engagement.
- Analyzed sales data to identify trends, informing decisions on product placement and inventory purchases.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Updated pricing and signage to complete product displays and educate customers.
- Inspected merchandise for quality and arranged proper display location on floor.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Improved overall store appearance by performing routine maintenance tasks such as cleaning shelves, updating signage, and reporting damaged fixtures for repair or replacement.
Clerk IV
8 Years 7 Months- Processed incoming data requests efficiently, ensuring timely response to stakeholders.
- Streamlined document filing processes to enhance retrieval speed and accuracy.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Supported administrative staff with timely completion of daily tasks.
- Reduced errors in data entry through attention to detail and double-checking work.
- Enhanced team morale by helping organize staff events.
Call Center Representative
1 Year 8 Months- Managed high-volume inbound calls, ensuring prompt and courteous service to customers.
- Collaborated with team members to enhance call center processes and improve customer satisfaction ratings.
- Managed high call volumes while providing exceptional customer support and maintaining professional composure.
Cashier
1 Year- Processed customer transactions efficiently, ensuring accurate cash handling and register balance.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Maintained organized checkout area, enhancing customer experience and operational flow.
- Collaborated with team members to manage high-volume periods effectively, improving service speed.
- Trained new cashiers on store procedures, promoting adherence to company policies and standards.
- Developed strategies for upselling products during checkout, increasing overall sales performance.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
High School Diploma
Skills
Merchandising tactics
Pricing strategy
Stock control
Pricing controls
Sales operations
POS
Engagement strategies
Customer service
Reliable and punctual
Timeline
Merchandiser
Twice As Nice Consignments
09.2025 - CurrentRead More
Clerk IV
SC Data Center
12.2017 - CurrentRead More
Call Center Representative
SC Data Center
10.2013 - 06.2015Read More
Cashier
Piggly Wiggly Grocery Store
10.2012 - 10.2013Read More
Orangeville Jr./Sr. High School
High School Diploma
Read More