Summary
Overview
Work History
Education
Skills
Timeline
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Carlos Zarate

Skokie

Summary

Dynamic Spd Lead Technician at Endeavor Health, recognized for enhancing team performance through effective training and mentorship. Expert in diagnostic testing and OSHA compliance, I implemented quality control measures that significantly improved service reliability and patient satisfaction. Proven ability to build strong client relationships while managing operational efficiency.

Overview

14
14
years of professional experience

Work History

Spd Lead Technician

Endeavor Health
05.2012 - Current
  • Oversaw daily operations and prioritized tasks to ensure workflow efficiency.
  • Mentored junior technicians, enhancing team performance and knowledge retention.
  • Implemented quality control measures, improving service reliability and patient satisfaction.
  • Coordinated maintenance schedules for equipment, reducing downtime and operational disruptions.
  • Trained staff on new protocols and technologies, ensuring compliance with industry standards.
  • Analyzed technical issues and developed solutions to enhance system functionality.
  • Facilitated communication between departments to streamline processes and improve collaboration.
  • Planned, scheduled, and delegated daily work to team of employees.
  • Recognized as a top performer among peers due to outstanding productivity levels and commitment to excellence.
  • Conducted quality inspections of completed work, ensuring compliance with established standards and specifications.
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Managed team performance by training, mentoring, disciplining, and motivating employees.
  • Established strong relationships with clients by consistently providing high-quality service and addressing concerns promptly.
  • Tracked equipment and inventory, maintaining prescribed levels for technical equipment and supplies.
  • Documented procedures for complex tasks, enabling efficient knowledge transfer between team members.

Education

High School Diploma - Network And System Administration

DeVry University
Chicago, IL

Skills

  • Diagnostic testing

  • Work Planning and Prioritization
  • Attention to detail
  • Documentation and reporting
  • Works Well Under Pressure
  • Tech-Savvy
  • OSHA compliance
  • Multitasking and organization
  • Relationship building
  • Written/Verbal communication
  • Team Training
  • Assembly and production
  • Staff education and training
  • Project Support

  • Safety compliance

Timeline

Spd Lead Technician

Endeavor Health
05.2012 - Current

High School Diploma - Network And System Administration

DeVry University
Carlos Zarate