Dedicated and focused Administrative Assistant who excels at prioritizing. Completing multiple tasks simultaneously and following through to achieve project goals. Ability to learn quickly, function dependably or as a team member, bilingual and Microsoft office proficient. Flexible and hardworking with strong drive to succeed.
Overview
16
16
years of professional experience
Work History
Program Coordinator
UIC - Division of Specialized for Children DSCC
Chicago
02.2019 - Current
Coordinated program activities for children with specialized needs and families, ensuring tailored support and engagement.
Managed the day-to-day operations of the program, ensuring compliance with applicable policies and regulations.
Facilitated communication between families and healthcare providers in service planning, enhancing collaboration and service alignment.
Managed scheduling and logistics for program sessions and meetings, optimizing resource allocation and participant experience.
Developed training materials for staff to enhance service delivery processes.
Assisted in the evaluation of program effectiveness through participant feedback collection.
Acted as a liaison between external organizations and partners involved in delivering programming services.
Collaborated with other departments within the organization to coordinate efforts that support overall organizational objectives.
Department Head Storage team
Toys “R” Us
Joliet
09.2013 - 05.2018
Facilitated decision-making processes to ensure timely completion of tasks in the distribution center.
Guided new team members to consistently meet and exceed department expectations.
Trained new team members to enhance their skills and contribute effectively to the team.
Developed strategies to complete assignments.
Supported other departments to complete work by the end of the shift.
Followed safety and quality standards set by the corporate guidelines.
Close shift lead
Niko’s Pizzeria
Joliet
02.2011 - 10.2013
Managed daily operations of restaurant, ensuring efficient service and customer satisfaction.
Executed closing procedures to prepare restaurant for next day operations.
Reviewed and verified cashiers' cash drawers to ensure accuracy at shift's end.
Streamlined inventory control by developing Excel spreadsheets for order tracking.
Conducted inventory management by tracking and organizing stock levels.
Compiled daily sales reports for owner, highlighting revenue trends and operational insights.
Line assembler
Bergstrom Inc.
Joliet
07.2010 - 07.2011
Contributed to production line #3, assembling cabs for caterpillar heavy-duty trucks that met quality standards and national safety regulations.
Collaborated with team to assemble cabs on production line, ensuring quality and compliance.
Utilized hand tools to complete assembly tasks efficiently and safely.
Coordinated with assembly line group throughout production stages to maintain workflow.
Education
Executive Assistant certification -
Computer Training Source
Naperville, IL
04.2019
Gold level on National Career Readiness Certificate -
Joliet Junior College
Joliet, IL
09.2018
computers and business courses
Joliet Junior College
Joliet, IL
01.2012
Skills
Program development
Policy compliance
Service evaluation
Data management
Community collaboration
Financial administration
Scheduling proficiency
Power BI
Microsoft Office
Safety compliance
Problem solving
Detail orientation
Time management
Bilingual proficiency
Relationship building
Training materials
Accomplishments
Executive Assistant certification, 2019
CPR first Aid certified, 2018
Lean Six Sigma Trained, 2017
Safety committee member, Toys “R” Us, 2017
Focus board member, Toys “R” Us, 2017
Promoted to Department Head of storage team, Toys R” Us, 02/2017
Languages
English
Full Professional
Spanish
Native/ Bilingual
Timeline
Program Coordinator
UIC - Division of Specialized for Children DSCC
02.2019 - Current
Department Head Storage team
Toys “R” Us
09.2013 - 05.2018
Close shift lead
Niko’s Pizzeria
02.2011 - 10.2013
Line assembler
Bergstrom Inc.
07.2010 - 07.2011
Executive Assistant certification -
Computer Training Source
Gold level on National Career Readiness Certificate -