Experienced with patient care and support, delivering compassionate assistance in daily living activities. Utilizes effective communication and teamwork skills to enhance patient comfort and safety. Knowledge of maintaining hygiene standards and ensuring clean environment in clinical settings.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Restaurant Hostess
Rosebud Restaurants
07.2022 - Current
Greeted and seated guests, ensuring a welcoming and warm atmosphere.
Managed reservation system to optimize table turnover, guest satisfaction, and fairness among waitstaff.
Assisted in maintaining cleanliness and organization of dining area.
Communicated effectively with waitstaff to coordinate guest needs.
Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
Handled customer inquiries and resolved issues promptly and professionally.
Collaborated with team members to uphold restaurant standards and service quality.
Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Trained new hostess staff members on company policies, procedures, and best practices ensuring consistency across all shifts.
Volunteer
The Willows Assisted Living and Memory Care
09.2024 - 12.2024
Assisted with special events and programs.
Provided mentorship to new volunteers, fostering a supportive and inclusive environment within the organization.
Maintained clean, neat, and operational facilities to serve program needs.
Supported engaging, fun, and smooth-running events by helping with organization and planning.
Used strong interpersonal communication skills to convey information to others.
Communicated with staff members to stay informed about volunteer opportunities and events.
Assisted residents with daily activities such as feeding and transporting.
Coordinated recreational programs, fostering social engagement among residents.