Carilu Bruick Pucher
Oswego
Summary
Accounts receivable professional with expertise in financial reporting and collections. Proven track record in reducing bad debt write-offs through proactive aging report analysis and exceptional customer service. Proficient in Microsoft Excel and adept at fostering collaboration across departments to enhance operational efficiency. Valued for exceptional attention to detail, organizational skills, and ability to maintain positive client relationships.
Overview
36
36
years of professional experience
1
1
Certification
Work History
Senior Accounts Receivable Specialist
Waste Management/ADS
05.2015 - 03.2025
- Ensured the accuracy of customer records in internal systems by updating contact information, payment terms, and other relevant data as needed.
- Prepared and mailed invoices to customers and vendors, processed payments, and documented account updates.
- Negotiated payment arrangements with customers to establish timely receipt of payments.
- Supported month-end closing activities by reconciling accounts, preparing reports, and analyzing trends in account performance.
- Aided in the reduction of bad debt write-offs through diligent monitoring of aging reports and proactive collections efforts.
- Utilized Microsoft Excel, QuickBooks and Oracle software to manage invoices and payments.
- Collaborated with sales teams to address billing discrepancies and resolve client disputes promptly.
- Implemented process improvements for more efficient invoice tracking and payment collection.
- Trained new team members on company policies, software systems, and effective accounts receivable practices for seamless integration into the role.
Cake Designer
Baby Cakes By Cari
08.2009 - 06.2015
- Developed new recipes and techniques, keeping up with current trends in the industry.
- Increased efficiency by maintaining organized workflow systems during high-demand periods.
- Managed multiple projects simultaneously while meeting tight deadlines, ensuring each client received their desired product on time.
- Provided exceptional customer service, addressing inquiries and concerns promptly and professionally.
Executive Administrative Assistant
Viant Group
02.2007 - 09.2009
- Maintained confidentiality when handling sensitive information, protecting company interests and employee privacy.
- Handled administrative tasks such as expense report processing or invoice reconciliation efficiently; allowing executives to focus on high-priority responsibilities without distraction.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Gathered documents, data, and formulated analytics to prepare issues for discussion and reports for review.
Account Coordinator
Aetna
07.1989 - 12.2006
- Coordinated meetings, calls, and demos for 6-person account management team.
- Updated internal databases with account information to maintain concise, clear records.
- Supported senior account managers in strategic planning initiatives aimed at growing existing accounts or acquiring new business opportunities.
- Acted as a liaison between various departments within the organization, facilitating smooth collaboration on shared projects or initiatives.
Education
No Degree - Behavioral Sciences
College of DuPage
Glen Ellyn, IL05-2009
Associate of Applied Science - Business Administration
Ivy Tech Community College of Indiana
Fort Wayne, IN05-1991
Skills
- Accounts management
- Financial reporting
- Aging reports analysis
- Adjustment posting
- Reconciliation
- Dispute resolution
- Collections
- Customer service support
- Accounting software proficiency
- Microsoft Excel
Certification
- Certified Accounts Receivable Specialist
- Licensed Notary Public
Languages
Spanish
Limited Working
Timeline
Senior Accounts Receivable Specialist
Waste Management/ADS
05.2015 - 03.2025
Cake Designer
Baby Cakes By Cari
08.2009 - 06.2015
Executive Administrative Assistant
Viant Group
02.2007 - 09.2009
Account Coordinator
Aetna
07.1989 - 12.2006
No Degree - Behavioral Sciences
College of DuPage
Associate of Applied Science - Business Administration
Ivy Tech Community College of Indiana
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