Zachariah Terry
Chicago
Summary
Detail-oriented and tech-savvy Administrative and Healthcare Support Professional with experience in training coordination, phlebotomy, patient screening, scheduling, and customer service. Proven ability to multitask, communicate clearly, and stay organized in fast-paced environments including plasma centers and behavioral health settings.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Training Coordinator
KEDPLASMA
Chicago
11.2023 - Current
- Conduct onboarding and staff training in compliance with healthcare standards
- Manage training schedules, evaluation systems, and compliance tracking
- Collaborate with departments to identify training needs
- Maintain accurate records of certifications and procedural updates
Medical Screener / Phlebotomist
KEDPLASMA
Chicago
05.2023 - 04.2024
- Collected blood samples using venipuncture and capillary techniques
- Performed pre-screening tasks: vital signs, health questionnaires, donor education
- Maintained sterile techniques and ensured accurate donor identification
- Supported administrative tasks on the donor floor
Registration Technician
CSL Plasma
Chicago
01.2022 - 06.2022
- Registered donors, updated profiles, and verified ID and health history
- Took vitals and assisted with pre-screening procedures
- Provided front desk support and data entry
Admin Support – Scheduling & Referrals
Otis R. Bowen Center
Warsaw
10.2019 - 01.2020
- Answered calls, scheduled and rescheduled appointments
- Verified insurance and followed up on medical referrals
Sales & Customer Service
SaferWholesale
New Lenox
02.2019 - 08.2019
- Processed customer orders and payments
- Created invoices using QuickBooks
Data Entry Clerk
Carter Communications
Country Club Hills
06.2016 - 06.2018
- Organized, filed, and entered large amounts of data accurately
Education
Medical Assistance License -
Ross Medical Education Center
Fort Wayne, IN12-2022
High School Diploma -
Jane Addams High School for Academic Careers
Chicago, IL06-2018
Some College (No Degree) - Nursing
South College
Knoxville, TNSkills
- Phlebotomy
- Medical Screening
- Administrative Support
- Scheduling
- Data Entry
- Record Management
- Patient Care
- Vital Sign Monitoring
- Microsoft Office
- Google Suite
- Electronic Filing
- Documentation
- Customer Service
- Front Desk Operations
- QuickBooks
- Outlook
- Zoom
- Employee training
- Data management
- Team collaboration
- Time management
- Problem solving
- Customer service
- Customized training
Certification
- Core A & B – Qualified to administer medication and check vitals
- CPR Certified
- First Aid Certified
- BLS Certified
Timeline
Training Coordinator
KEDPLASMA
11.2023 - Current
Medical Screener / Phlebotomist
KEDPLASMA
05.2023 - 04.2024
Registration Technician
CSL Plasma
01.2022 - 06.2022
Admin Support – Scheduling & Referrals
Otis R. Bowen Center
10.2019 - 01.2020
Sales & Customer Service
SaferWholesale
02.2019 - 08.2019
Data Entry Clerk
Carter Communications
06.2016 - 06.2018
Medical Assistance License -
Ross Medical Education Center
High School Diploma -
Jane Addams High School for Academic Careers
Some College (No Degree) - Nursing
South College