Caren Nieves

Maintained strong customer relationships. I have the ability to demonstrate empathy and patience. Managed financial records and budgets effectively, contributing to financial sustainability, and demonstrating financial record-keeping skills. Ensured a smooth workflow, demonstrating strong organizational and time management skills.

Communicated effectively with parents regarding children's progress and concerns, demonstrating strong interpersonal and communication skills. Ensured a safe environment for children, and supervised daily activities, demonstrating a commitment to safety and responsibility. Developed engaging lesson plans to promote emotional and social growth, demonstrating creativity and problem-solving skills.

• Resolved customer problems and provided support, ensuring positive customer experiences, and demonstrating effective communication.
• Handled customer complaints efficiently and courteously, using conflict resolution skills to de-escalate situations, and maintain customer loyalty.
• Investigated and resolved customer inquiries and complaints quickly.
• Maintained up-to-date knowledge of product and service changes.