Summary
Overview
Work History
Education
Skills
Timeline
Generic

Candice Covarrubias

Joliet

Summary

Background includes customer service, training and restaurant work in diverse environments. Adept at multitasking in fast-paced environments to meet customer needs and support team members. Well-versed in all beverage types and specialty preparations.

Overview

3
3
years of professional experience

Work History

Waitress Trainer

McBrides
01.2022 - Current
  • Developed strong communication skills by effectively conveying information between kitchen staff, management, and waitstaff.
  • Improved customer satisfaction by providing exceptional service and addressing guest concerns promptly.
  • Maintained consistent customer satisfaction rates through attentive listening skills and prompt issue resolution when necessary.
  • Provided support during high volume periods by efficiently managing multiple tables simultaneously without compromising service quality.
  • taking and serving drink and food orders

Barista Trainer

Starbucks
12.2021 - 02.2025
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.
  • Provided ongoing feedback to trainees on their progress, offering constructive criticism when necessary while celebrating achievements regularly.
  • Improved barista skills through one-on-one training sessions and practical demonstrations.
  • Taught proper procedures and strategies for success to new employees.
  • crafting beverages
  • ensuring welcoming and positive environment for customers

Waitress

Locos
08.2022 - 11.2022
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Taking and serving food and drink orders.

Education

High School Diploma -

Joliet West High School
Joliet, Il
05-2024

Skills

  • Team motivation
  • Body language awareness
  • Wine pairing expertise
  • Patience and tact
  • Order accuracy
  • Constructive feedback
  • Role modeling
  • Energy and enthusiasm
  • Food safety awareness
  • Coaching and mentoring
  • Memory retention
  • Efficient movement
  • Salesmanship
  • Personal grooming
  • Employee engagement
  • Table management
  • Food allergy safety
  • Menu design
  • Exceptional communication
  • Safe handling procedures
  • Food and beverage pairings
  • Daily specials memorization
  • High volume dining
  • Dining area maintenance
  • Cash handling
  • Time management

Timeline

Waitress

Locos
08.2022 - 11.2022

Waitress Trainer

McBrides
01.2022 - Current

Barista Trainer

Starbucks
12.2021 - 02.2025

High School Diploma -

Joliet West High School

Similar Profiles

CREATE PROFILE
Candice Covarrubias