Camron Buckner
Urbana
Summary
Detail-oriented professional with experience in customer support and inventory management. Known for excellent communication skills and reliability, consistently exceeding performance metrics while enhancing customer satisfaction and team collaboration.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Automation Support Associate
Walmart
Rantoul, IL
03.2025 - 01.2026
- Assisted customers with inquiries, ensuring positive shopping experiences and efficient service delivery.
- Collaborated with team members to maintain store organization and cleanliness standards.
- Executed inventory management tasks, including stock replenishment and product rotation.
- Responded promptly to customer complaints, resolving issues effectively to enhance satisfaction.
- Trained new associates on operational procedures and customer service best practices.
- Monitored sales floor for compliance with merchandising standards and promotional displays.
- Participated in team meetings, sharing insights to improve overall store performance and efficiency.
- Monitored employee and customer interactions to assess quality of service.
- Balanced multiple tasks simultaneously, maintaining focus on delivering optimal outcomes for each client interaction.
- Reduced response times for client issues through effective prioritization and task management.
- Consistently met or exceeded performance metrics, showcasing dedication to providing exceptional support services.
- Exceeded customer expectations by going above and beyond standard support protocols when necessary, resulting in increased satisfaction rates.
- Maintained a high level of professionalism while interacting with diverse clientele, fostering strong relationships.
- Improved customer satisfaction by promptly addressing and resolving inquiries and concerns.
- Answered questions regarding seller inventory, shipping, payments and buyer complaints.
- Delivered prompt resolutions to complex issues through effective escalation management and collaboration with specialized departments.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Maintained up-to-date knowledge of product and service changes.
- Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
- Enhanced productivity levels by anticipating needs and delivering outstanding support.
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
- Responded proactively and positively to rapid change.
- Followed-through on all critical inter-departmental escalations to increase customer retention rates.
- Sought ways to improve processes and services provided.
Freezer Worker
United Natural Foods, UNFI
Champaign, IL
04.2024 - 01.2025
- Utilized pallet jacks and forklifts to facilitate the effective movement of frozen goods within the warehouse.
- Maintained cleanliness and organization of freezer areas to ensure compliance with safety standards.
- Assisted in inventory management by accurately labeling and tracking stock levels.
- Collaborated with team members to optimize workflow and enhance productivity in freezer operations.
- Responded swiftly to fluctuating workload demands to sustain operational efficiency.
- Supported training initiatives for new employees on safety protocols and operational procedures.
- Minimized product loss through diligent inventory monitoring and discrepancy reporting.
- Performed detailed inspections of equipment to identify maintenance needs, communicating findings to relevant departments or store managers for timely repairs.
- Executed rapid product retrieval within freezer area to ensure prompt order fulfillment.
- Fostered a collaborative atmosphere within the team to strengthen relationships and align efforts towards common goals.
- Contributed significantly towards achieving overall company goals by consistently meeting and exceeding individual performance targets.
- Ensured maintenance of a clean and orderly work environment, prioritizing safety and hazard prevention.
- Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
- Operated equipment while observing standard safety procedures.
- Managed warehouse operations and verified proper shipment procedures.
- Successfully navigated large shipments of materials through tight spaces and busy facilities.
Summer Facilities Worker
Urbana School District
Urbana, IL
05.2023 - 08.2023
- Operated cleaning equipment to ensure facilities met health standards consistently.
- Conducted regular inventory assessments to ensure optimal supply levels and resource management.
- Responded promptly to maintenance requests, enhancing operational efficiency.
- Prioritized and managed workload to achieve prompt completion of assigned tasks.
- Executed instructions and procedures to ensure timely completion of assigned tasks.
- Maintained work areas by cleaning and straightening for maximum productivity and safety.
- Streamlined work area maintenance and organization to optimize productivity and uphold safety protocols.
- Oversaw loading, unloading, and transportation of materials between storage and production areas.
- Enhanced team morale and productivity by fostering effective communication and active listening skills.
- Documented and communicated defective products and machinery to supervisor for prompt resolution.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Processed incoming and outgoing mail and packages according to established procedures.
- Purchased and maintained office supplies.
Education
No Degree - Biology
Parkalnd College
Champaign, ILSkills
- Customer support
- Customer relations
- Sales support
- Project assistance
- Customer engagement
- Relationship building
- Client communication
- Recordkeeping skills
- Documentation and reporting
- Issue resolution
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Multitasking
- Calm and professional under pressure
- Reliability
- Excellent communication
- Task prioritization
- Analytical thinking
Certification
CTAE End of Pathway Credential for Applied Health and Medicine
Languages
English
Native or Bilingual
Timeline
Automation Support Associate
Walmart
03.2025 - 01.2026
Freezer Worker
United Natural Foods, UNFI
04.2024 - 01.2025
Summer Facilities Worker
Urbana School District
05.2023 - 08.2023
No Degree - Biology
Parkalnd College