Cameron Baker
Collinsville
Summary
Seasoned OS&D Clerk recognized for high productivity and efficient task completion. Possess specialized skills in freight claims management, discrepancy resolution, and documentation accuracy. Excel in time management, communication, and problem-solving abilities to ensure seamless operations within shipping and receiving departments.
Emphasis on customer satisfaction in relation to quality of shipment and timeliness of delivery.
Overview
8
8
years of professional experience
Work History
OSD Clerk
Tforce Freight
St. Louis
05.2025 - Current
- Managed documentation for freight discrepancies and customer inquiries, ensuring timely resolution and customer satisfaction.
- Coordinated with warehouse staff to resolve shipping errors promptly.
- Processed claims for damaged or lost shipments, facilitating reimbursement and maintaining service standards.
- Communicated with carriers to verify delivery statuses effectively.
- Reviewed shipment paperwork for accuracy and compliance, supporting regulatory adherence and operational integrity.
- Assisted in tracking inventory levels of goods in transit regularly.
- Collaborated with team members to enhance operational efficiency consistently.
- Maintained records of freight activities using company software tools efficiently.
- Ensured compliance with safety regulations while operating equipment.
- Processed customer orders in a timely manner, ensuring accuracy and satisfaction.
- Loaded and unloaded cargo from trucks using pallet jacks, hand carts, and forklifts.
- Monitored product movement into and out of the facility.
- Processed returns for damaged or incorrect items.
- Identified discrepancies between order forms, packing lists and actual received goods.
- Operated RF scanners to maintain up-to-date inventory records.
- Compiled hazardous materials documentation for international shipments.
- Accurately documented damages on bills of lading before sending back to vendors.
- Utilized computer software systems to track orders, generate reports, manage data files.
- Identified order discrepancies and damaged items and notified supervisor.
Field Technician
Rottler Pest & Lawn Solutions
Fairview Heights
04.2023 - 04.2025
- Conducted pest inspections to identify infestations in residential and commercial properties.
- Applied pesticide treatments safely and effectively according to company standards.
- Operated equipment for lawn maintenance, ensuring optimal performance during service delivery.
- Provided clients with pest prevention techniques and maintenance best practices to enhance property protection.
- Coordinated scheduling and route planning for timely service delivery across multiple locations.
- Maintained detailed service records and documentation for each client visit, ensuring compliance and accountability.
- Collaborated with team members to ensure high-quality customer service and satisfaction.
- Troubleshot equipment issues on-site, minimizing downtime during service operations.
- Drove company vehicles to and from customer locations to perform field maintenance.
- Communicated regularly with management regarding progress made on assigned projects or tasks.
- Responded quickly to emergency situations requiring immediate attention.
- Performed preventative maintenance on equipment and systems to ensure optimal performance.
- Serviced and repaired designated equipment to meet company standards and specifications.
- Utilized handheld device to update work order status.
- Applied company safety policies consistently when performing daily tasks.
- Conducted site surveys for new installations, including evaluation of existing infrastructure and installation requirements.
- Met and exceeded customer demands through responsive and accurate on-site maintenance.
- Verified system functionality by testing equipment and connections, identifying and correcting problems.
Dock Staff Member
Estes Express
Fenton
05.2018 - 03.2023
- Operated forklifts to load and unload freight efficiently.
- Sorted and categorized packages to ensure timely distribution.
- Inspected shipments for accuracy and damage before processing.
- Maintained cleanliness and organization of the dock area.
- Collaborated with team members to streamline loading procedures.
- Followed safety protocols to ensure a secure work environment.
- Communicated effectively with drivers regarding delivery schedules.
- Trained new dock staff on operational procedures to enhance team efficiency.
- Prepared documents such as bills of lading, manifests, invoices, and purchase orders.
- Inspected freight for damage or discrepancies between manifest and actual shipment.
- Adhered to company policies regarding proper use of Personal Protective Equipment.
- Loaded and unloaded cargo from vessels, trucks, and containers.
- Followed safety guidelines while working with hazardous materials on the dockside environment.
- Weighed items for shipping using scales.
- Communicated effectively with co-workers in order to ensure smooth transition of goods from vessel to shoreside facilities.
- Maintained accurate shipment records to support inventory management.
- Monitored traffic flow within the dock area in order to maintain a safe work environment.
- Performed routine maintenance on dock equipment such as cleaning and lubrication.
- Operated radio communications equipment to coordinate movement of vehicles on dock property.
- Ensured dock area was clean and organized at all times.
- Reported any damaged or missing items immediately to supervisors and managers.
- Verified that goods were properly loaded onto trucks or containers before departure.
- Checked paperwork for accuracy prior to loading or unloading of cargo.
- Organized and packed boxes and stock according to guidelines.
Education
High School Diploma -
Collinsville High School
Collinsville, IL05-2009
Some College (No Degree) - Biology
McKendree University
Lebanon, ILSkills
- Freight coordination
- Warehouse operations
- Logistics
- Transportation management
- OS&D regulations
- Hazardous materials handling
- Shipping procedures
- Receiving procedures
- Inventory management
- Records management
- Punctual and reliable
- US Driver's license
- Certified forklift driver
- Verbal and written communication
- Shipping documentation
- Task prioritization
- Inventory software
- Organization and prioritization
- Inspection and quality control
- Shipment tracking
- Warehouse safety
- Tracking systems proficiency
- Loading dock management
- Shipping and receiving
- Delivery scheduling
- Teamwork and cooperation
- Freight claims processing
- Warehouse software systems
- Materials transportation
- Shipping and receiving tracking
Timeline
OSD Clerk
Tforce Freight
05.2025 - Current
Field Technician
Rottler Pest & Lawn Solutions
04.2023 - 04.2025
Dock Staff Member
Estes Express
05.2018 - 03.2023
High School Diploma -
Collinsville High School
Some College (No Degree) - Biology
McKendree University