Cameron Applewhite
Chicago
Summary
Qualified professional with experience working with the public creating, implementing and presenting initiatives to benefit the organization. Proven ability to execute and maintain standard procedures while providing an emphatic environment for underserved clients. Dedicated to upholding an efficient work space with excellent customer service. Motivated self-starter with a focus on precision, customer satisfaction, and delivering communicated goals.
Overview
10
10
years of professional experience
Work History
Intake Specialist
Bridge Legal
Chicago
11.2023 - 04.2024
- Assisted in the screening of potential clients to determine if their legal matter(s) fall within the scope of services provided by the firm.
- Answered incoming calls sourced from across the country, at a volume of over 300 calls per day for an average duration of 2-7 minutes.
- Upheld company policies to remain decisive and clear in a fast paced environment.
Youth Empowerment Specialist
La Casa Norte
Chicago
04.2023 - 10.2023
- Worked overnight shift at homeless shelter to provide intake, case management, and programmatic services for youth (18-24) participants.
- Developed treatment plans, facilitated group activities, and maintained case notes via summative reports submitted to management.
- Provided crisis intervention and coordinated with emergency services to ensure staff and participant safety, as needed.
- Shared housing/shelter resources when placement capacity was reached; also provided referrals to other assistive services where appropriate.
Junior Accountant
AT&T
Chicago
09.2021 - 02.2022
- Assisted customers in selecting products based on their needs and preferences.
- Analyzed customer feedback to improve sales opportunities.
- Maintained accurate records of customer interactions and transactions; resolved complaints and negotiated resolutions as needed.
Volunteer – TEAM CO Vice President
Berrien County Foundation
Berrien Springs
09.2014 - 05.2018
- TEAM - Teens Exhibiting Able Minds
- Reviewed grant packages to insure the integrity of grant materials
- Assisted in deciding Monetary grant awards, of up to $10,000, for various youth organizations
- Event Planning
- Volunteer work and Community Service
- Evaluated project proposals for alignment with funding priorities and organizational goals.
- Provided detailed feedback on application strengths and weaknesses to applicants.
- Tracked progress of approved grants by monitoring deliverables and outcomes.
Education
High School Diploma -
Andrews Academy
Berrien Springs, MI05.2018
Some College (No Degree) -
Oakwood University
Huntsville, ALSkills
- Remote Installation
- Grant Management
- Event Planning
- Clerical Experience
- Computer Literacy
- MS Office Suite
- Research
- Customer Service
- Writing Skills
- Adaptability
References
References available upon request.
Timeline
Intake Specialist
Bridge Legal
11.2023 - 04.2024
Youth Empowerment Specialist
La Casa Norte
04.2023 - 10.2023
Junior Accountant
AT&T
09.2021 - 02.2022
Volunteer – TEAM CO Vice President
Berrien County Foundation
09.2014 - 05.2018
High School Diploma -
Andrews Academy
Some College (No Degree) -
Oakwood University
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