Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Callie Koble

Chicago

Summary

Operations professional with proven track record in optimizing processes and driving efficiency. Strong focus on team collaboration, strategic planning and achieving measurable results. Adept at adapting to changing needs and leading cross-functional teams. Skilled in project management, process improvement, and resource allocation. Dependable and results-driven, known for enhancing operational performance.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Operations Manager

HYROX
03.2021 - 12.2024
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Empowered employees to take ownership of their areas of responsibility, leading to increased accountability and improved performance outcomes.
  • Managed inventory and multiple supply chains to achieve timely and accurate delivery of goods and services including domestic warehousing.
  • Led process improvements, resulting in increased productivity and reduced operational costs.
  • Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
  • Developed and maintained strong relationships with external vendors and suppliers.
  • Streamlined event planning processes by implementing efficient project management strategies.
  • Improved inventory accuracy by developing and implementing enhanced control systems.
  • Directed shipping and receiving of wide range of products daily.
  • Designed event specific floor plans to maximize space utilization while adhering to safety regulations and accessibility requirements.
  • Managed a diverse team of event staff for seamless execution and positive attendee experiences.
  • Assured timely delivery of all necessary equipment, materials, and supplies by coordinating closely with vendors before each event.
  • Oversaw venue selection process, identifying optimal locations that aligned with internal objectives and budget requirements.

Event Coordinator

MP Associates
04.2018 - 08.2020
  • Coordinated schedules and timelines for events.
  • Adapted quickly when faced with unexpected challenges or changes in plans, maintaining composure while finding effective solutions.
  • Managed event logistics and operations.
  • Collaborated with cross-functional teams to ensure seamless event execution and positive outcomes.
  • Facilitated smooth transitions between event segments by creating detailed schedules and providing clear communication to staff and participants.
  • Coordinated with vendors to deliver exceptional catering and audiovisual services during events.
  • Evaluated feedback from attendees after each function, utilizing insights gained to inform improvements in subsequent endeavors.
  • Handled crisis management situations promptly, minimizing negative impact on event outcomes and client satisfaction.

Event Coordinator

Six Flags Discovery Kingdom
01.2012 - 12.2014
  • Maintained safety by enforcing strict protocols during animal interactions with guests and staff.
  • Provided exceptional customer service by addressing guest inquiries promptly, professionally, and courteously.
  • Optimized employee scheduling to maximize productivity while minimizing labor costs.
  • Collaborated with other department supervisors to improve overall park efficiency and synergy between teams.
  • Coordinated supply orders, storage and distribution for program.
  • Facilitated hiring, training and evaluation of staff.
  • Prepared for special groups and VIP customers by implementing personalized plans with staff.

Education

Bachelor of Arts - Marketing

Metropolitan State University of Denver
Denver, CO
05-2015

Skills

  • Problem-solving
  • Team leadership
  • Customer service
  • Warehouse management
  • Distribution management
  • Supply chain management
  • Shipping and receiving
  • On-site execution
  • Schedule management
  • Deadline management
  • Vendor negotiation
  • Brand awareness

Accomplishments

  • Promoted to Operations Manager after 5 months with the company.
  • Maintained aggressive budgets during periods of rising costs via strong negotiations with vendors and analysis of local suppliers.
  • Supervised team of 30 staff members.
  • Planned over 10 events in 2024.

Certification

  • Project Management Professional (PMP) - Project Management Institute.

Languages

English
Native or Bilingual

Timeline

Operations Manager

HYROX
03.2021 - 12.2024

Event Coordinator

MP Associates
04.2018 - 08.2020

Event Coordinator

Six Flags Discovery Kingdom
01.2012 - 12.2014

Bachelor of Arts - Marketing

Metropolitan State University of Denver

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Callie Koble