Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Callie Clay

Tunnel Hill

Summary

Highly motivated, professional, and self directed individual with a strong background in management and customer service, bringing exceptional attention to detail, regulatory compliance, and a safety-focused mindset. Demonstrates the ability to follow and comply with established procedures and policies, maintain accurate records, assess risks, and uphold operational standards in accordance with applicable regulations and company policies. Offers proven leadership, communication, problem-solving, and organizational skills, with a commitment to professionalism, accountability, and operational efficiency. Experienced in managing daily operations, resolving customer concerns, and building positive relationships while maintaining high standards of accuracy, safety, and service.

Overview

1
1
Certification
8
8
years of professional experience

Work History

Technology Associate

Staples
Carbondale, IL
05.2026 - Current
  • Advised customers on computers, printers, tablets, and accessories to match business and personal needs.
  • Maintained product knowledge across technology categories, promotions, and service offerings.

Assistant Manager

Hibbett Sports
Marion, IL
06.2018 - 09.2025
  • Supervised daily store operations, ensuring consistent customer service and sales floor readiness.
  • Trained associates on POS procedures, merchandising standards, and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.

Education

Bachelor of Science - Aviation Management

Southern Illinois University, Carbondale
Carbondale, IL
12-2026

Associate of Science - Generals

Lincoln Trail College
Robinson
05-2019

Skills

  • Regulatory Compliance
  • Attention to Detail
  • Risk Assessment and Mitigation
  • Standard Operating Procedures
  • Safety Management
  • Documentation and Recordkeeping
  • Communication
  • Decision Making
  • Incident Prevention
  • Leadership and Team Coordination
  • Policy Enforcement
  • Compliance with Policy and Procedures

Certification

  • Commercial Pilot SEL
  • Instrument Rated

Timeline

Technology Associate

Staples
05.2026 - Current

Assistant Manager

Hibbett Sports
06.2018 - 09.2025

Bachelor of Science - Aviation Management

Southern Illinois University, Carbondale

Associate of Science - Generals

Lincoln Trail College
Callie Clay