Caleigh Hastings
Aurora
Summary
Dynamic and dedicated professional excelling in appointment management and customer service. Proven ability to enhance patient satisfaction through effective communication and regulatory compliance. Skilled in data entry, ensuring accuracy while maintaining a positive and supportive environment for clients.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Caregiver/Private Nanny
Private Families
Elmhurst
01.2025 - Current
- Assisted clients with daily living activities and personal care routines.
- Maintained a clean and safe environment to promote health and comfort.
- Coordinated transportation for clients to medical appointments and social events.
- Supported bathing, dressing and personal care needs.
Medical Office Assistant
Advocate Aurora
Aurora
08.2023 - 02.2025
- Scheduled patient appointments and managed calendars for medical providers efficiently.
- Assisted with patient check-in and coordinated follow-up procedures effectively.
- Communicated with patients regarding insurance and billing inquiries to resolve issues.
- Prepared examination rooms and ensured availability of necessary medical supplies.
- Performed clerical duties, including filing documents and entering data into systems.
- Answered incoming calls and addressed patient inquiries promptly.
- Collected information, verified insurance and collected co-payments for patients as part of check-in process.
- Followed HIPAA guidelines to ensure confidentiality of patient information.
Data Entry Clerk
Optimes
Wheaton
03.2023 - 08.2023
- Maintained accurate data entries in company databases while ensuring quality control.
- Reviewed documents for accuracy and completeness prior to data entry.
- Utilized spreadsheet software to efficiently organize and analyze information.
- Updated records with new or revised information to reflect current status.
Education
Bachelor of Nursing - Health Education
Northern Illinois University
Dekalb, IL12-2026
Associate of Arts - Health Education
Waubonsee Community College
Sugar Grove, IL12-2022
Associate of Science - Health Education
Waubonsee Community College
Sugar Grove, IL12-2022
Skills
- Patient care and support
- Appointment management
- Data entry and documentation
- Customer service excellence
- Regulatory compliance
- Time management skills
- Verbal and written communication
- Medical documentation
Certification
- CPR Certified, Infant and Adult
Timeline
Caregiver/Private Nanny
Private Families
01.2025 - Current
Medical Office Assistant
Advocate Aurora
08.2023 - 02.2025
Data Entry Clerk
Optimes
03.2023 - 08.2023
Bachelor of Nursing - Health Education
Northern Illinois University
Associate of Arts - Health Education
Waubonsee Community College
Associate of Science - Health Education
Waubonsee Community College
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