I am looking to join a growing company that will present a chance to demonstrate my abilities through daily challenges. Various roles in customer service, sales, and training have given me a well-rounded skillset that I am excited to bring to the table.
Overview
9
9
years of professional experience
Work History
Pro Sales
The Home Depot
Clinton, IA
05.2022 - Current
Assist commercial and DIY customers with selection of appropriate products for projects
Find and order materials through various outside vendors
Track shipments and deliveries ensure timely service
Identify and engage commercial customers with high potential for growth and offer services to increase market capture resulting in a 71% YOY increase in sales revenue
Trainer
KC Dawgz
Overland Park, KS
10.2018 - 09.2022
Evaluate client needs and devise training plans to accomplish individual goals
Achieved a 92% retention rate for clients after evaluation and a 98% positive review ratio
Address issues such as basic obedience, aggression, sport, and socialization
Dynamically adapt training plans and techniques based on changing situations
Program Director
Oconee Regional Humane Society
10.2016 - 10.2017
Oversee operation of facility and adoption program
Manage volunteer schedules to ensure appropriate staffing coverage resulting in a 22% increase in volunteer and foster retention
Organize fundraising events, medical care, social media content, and training
Ensured compliance and cooperation with state and local laws and enforcement agencies
Education
Bachelor of Arts (B.A.) - Graphic Design Candidate
Upper Iowa University
01.2025
Skills
Time Management
Leadership
Computer skills
Teamwork
Problem Solving
Adaptability
Conflict Resolution
Problem resolution
Timeline
Pro Sales
The Home Depot
05.2022 - Current
Trainer
KC Dawgz
10.2018 - 09.2022
Program Director
Oconee Regional Humane Society
10.2016 - 10.2017
Bachelor of Arts (B.A.) - Graphic Design Candidate