Caleb Mages
Downers Grove
Summary
Six years of experience in customer service and retail environments. Adept in ensuring customer satisfaction through effective communication and problem-solving skills. Strong focus on teamwork, adaptability, and delivering consistent results.
Overview
6
6
years of professional experience
Work History
Courtesy Clerk
Jewel Osco
Downers Grove, IL
07.2018 - 07.2024
- Assisted customers with inquiries and provided product information to enhance shopping experience.
- Maintained cleanliness and organization of store aisles, ensuring a welcoming environment for shoppers.
- Collaborated with team members to restock shelves promptly, enhancing product availability.
- Trained new staff on operational procedures, fostering a knowledgeable workforce.
- Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
- Maintained cleanliness of store premises, resulting in an inviting shopping environment for customers.
- Helped customers take merchandise out of store and loaded items into vehicles.
- Helped maintain a positive store image by keeping entranceways clean, clear, and welcoming for customers.
- Improved customer experience by offering assistance with locating products throughout the store when needed.
- Stocked shelves with products, optimizing layout for visibility and accessibility to improve sales potential.
- Supported customers with diverse need by offering dedicated shopping aid and improving their access to essential services.
Education
Bachelor of Arts - History
Northern Illinois University
Dekalb, IL12-2026
Skills
- Positive attitude
- Strong work ethic
- Customer service
- Outgoing and friendly
- Teamwork and collaboration
- Customer assistance
- Patience and tolerance
- Safety awareness
- Guest greeting
- Stocking shelves
- Provide adaptive assistance to differently abled customers
Timeline
Courtesy Clerk
Jewel Osco
07.2018 - 07.2024
Bachelor of Arts - History
Northern Illinois University