Six years of experience in customer service and retail environments. Adept in ensuring customer satisfaction through effective communication and problem-solving skills. Strong focus on teamwork, adaptability, and delivering consistent results.
Overview
6
6
years of professional experience
Work History
Courtesy Clerk
Jewel Osco
Downers Grove, IL
07.2018 - 07.2024
Assisted customers with inquiries and provided product information to enhance shopping experience.
Maintained cleanliness and organization of store aisles, ensuring a welcoming environment for shoppers.
Collaborated with team members to restock shelves promptly, enhancing product availability.
Trained new staff on operational procedures, fostering a knowledgeable workforce.
Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
Maintained cleanliness of store premises, resulting in an inviting shopping environment for customers.
Helped customers take merchandise out of store and loaded items into vehicles.
Helped maintain a positive store image by keeping entranceways clean, clear, and welcoming for customers.
Improved customer experience by offering assistance with locating products throughout the store when needed.
Stocked shelves with products, optimizing layout for visibility and accessibility to improve sales potential.
Supported customers with diverse need by offering dedicated shopping aid and improving their access to essential services.
Education
Bachelor of Arts - History
Northern Illinois University
Dekalb, IL
12-2026
Skills
Positive attitude
Strong work ethic
Customer service
Outgoing and friendly
Teamwork and collaboration
Customer assistance
Patience and tolerance
Safety awareness
Guest greeting
Stocking shelves
Provide adaptive assistance to differently abled customers