Successful Executive Vice President in restoration offering 20 years of experience in sales and operational excellence by delivering quality results and exceeding goals. Experienced operator, problem solver by integrating sales and operational processes with a customer service focus.
Overview
15
15
years of professional experience
Work History
VICE PRESIDENT - COMMERCIAL SALES AND RESPONSE
ServiceMaster Recovery Management (SMB)
03.2021 - Current
National account team lead, relationship leveraging with Fortune 500 Companies, Brokers, Carriers, end users and developing National Disaster Response Programs across the U.S.
Operational coordination, response and management for national losses.
Catastrophe Team lead on operational and sales response.
Management/coaching and mentoring of SMB, SRM, and franchises across the entire United States.
Managed Marketing and Digital Marketing strategy for U.S. locations.
Coordination of equipment staging for National client response loss and Catastrophe events.
Developed CRM functionality and usage for team of 35.
VICE PRESIDENT AND OWNER
ServiceMaster Recovery Management (SMDSI)
05.2017 - 02.2021
Developed and installed SRM national catastrophe response for sales and operations in the U.S.
Identified, developed, managed and promoted SRM Sales and Operational Executives.
Responsible for coordinating response, resource planning, staging and revenue goals across the U.S. fiscally.
Developed Marketing and Digital Marketing strategy within associations, conference attendance, and professional sports partnerships.
Developed ROI tracking for conference attendance and hospitality spend across the U.S. market.
DIRECTOR OF NATIONAL SALES
ServiceMaster DSI (DSI Holdings, Inc.)
05.2014 - 05.2017
Managed 18 locations for SMDSI's National Branch Sales Team.
Developed franchise sales tracking, sales scoreboard, and culture.
Developed standard operating procedures & integrated our sales and operational team on a national level.
Opened, managed and implemented 2 new national markets. Denver and Indianapolis.
Hired, developed, and coached sales professionals across 18 markets and eight states.
Coordinated, implemented and created national operational response and subcontractor relationships for all 18 branches.
REGIONAL MARKETING MANAGER
Rimkus Consulting Group
01.2011 - 04.2014
Drove sales revenue and relationships in RCG's midwest region.
Successfully built, sold, and installed our national roof inspection program for RCG to capture more market space.
Education
Bachelor of Science - Law Enforcement
Olivet Nazarene University
Bourbonnais, IL
05.2001
Skills
Skills and accomplishments listed in my resume package
Team leadership
Relationship building
Decision-making
Critical thinking
CRM Implementation
Affiliations
Member/Board Member
RIMS (Chapters and National), PLRB, BOMA, BOMA MED