Caitlyn Venable
Flora
Summary
Because of my current and previous employment I have experience and developed skills in handling a cash register, cleaning, stocking, closing, and managing/training other employees. My boss Jephph Pharris would be more than happy to testify for my work ethic if you reach out to him!
I've been very busy with back to back commissions, with many of my clients being friends or classmates that reached out from word of mouth or otherwise being exposed to my art. I've made a couple hundred within the past year alone without advertising and i'm very proud of that!
Overview
2
2
years of professional experience
Work History
Customer Service Manager
Taco Bell
Flora
03.2024 - Current
- Served as point-of-contact between customers and internal teams regarding escalated issues requiring special attention.
- Issued receipts, refunds, credits or change due to customers.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Followed company security procedures for handling large sums of money.
- Resolved customer complaints professionally in accordance with company policy.
- Coached, mentored and trained team members in order to improve their job performance.
- Maintained cleanliness of work area by sweeping floors, washing dishes, utensils, wiping counters and tables, cleaning windows, mirrors, mopping floors.
- Followed health department regulations regarding food storage temperatures and sanitation guidelines.
Customer Service Cashier
McDonald's
Flora
03.2023 - 07.2023
- Operated cash registers to process payments for goods and services.
- Assisted co-workers with tasks as needed to ensure smooth operations of the store.
- Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
- Informed customers about product pricing and answered questions regarding products and services available in the store.
- Processed credit card transactions accurately and efficiently.
- Greeted customers and provided friendly customer service.
- Complied with all health and safety regulations while performing job duties.
Skills
- Customer service
- Conflict resolution
- Cash handling
- Team leadership
- Problem solving
- Effective communication
- Patience and empathy
- Sanitation and cleanliness
Timeline
Customer Service Manager
Taco Bell
03.2024 - Current
Customer Service Cashier
McDonald's
03.2023 - 07.2023