Summary
Overview
Work History
Education
Skills
Timeline
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Caitlyn Treanor

Rock Island

Summary

Adept at fostering client relationships and enhancing customer satisfaction, I significantly contributed to increased sales and client engagement. My expertise in appointment scheduling and client relations, coupled with a service-oriented mindset, has consistently elevated the customer experience. My ability to manage multiple tasks efficiently showcases my strong organizational and time management skills.

Overview

8
8
years of professional experience

Work History

Receptionist

Monticello Salon & Spa
05.2021 - 02.2025
  • Greeted incoming clients and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and made appointments.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Demonstrated strong multitasking abilities while managing numerous tasks simultaneously.
  • Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.

Sephora Beauty Advisor

JCPenney
05.2019 - 09.2020
  • Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
  • Maintained and organized and visually appealing product display, resulting in increased customer interest and engagement.
  • Processed payments, entering sales in register for prompt customer service.
  • Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
  • Assisted clients in selecting appropriate skincare routines, resulting in improved skin health and overall satisfaction.
  • Collaborated with team members to achieve monthly sales targets and ensure smooth store operations.
  • Kept up-to-date with industry trends, allowing for knowledgeable recommendations of current best-sellers and emerging products.

Hostess

Circa 21 Dinner Playhouse
11.2016 - 11.2018
  • Answered customer questions about hours, seating, and menu information.
  • Demonstrated strong multitasking skills, balancing responsibilities such as greeting guests, and updating reservation logs simultaneously.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
  • Proactively assisted servers during busy times, helping to expedite food delivery and maintain high levels of guest satisfaction throughout their meal.
  • Completed daily side work and opening and closing duties without fail.
  • Backed up servers by checking on tables and retrieving items for guests.

Education

Esthetician License - Esthetics

Capri College
Davenport, IA
05-2018

Skills

  • Organization skills
  • Time management
  • Telephone skills
  • Customer/Client relations
  • Verbal and written communication
  • Appointment scheduling
  • Schedule management
  • Multi-line telephone operation

Timeline

Receptionist

Monticello Salon & Spa
05.2021 - 02.2025

Sephora Beauty Advisor

JCPenney
05.2019 - 09.2020

Hostess

Circa 21 Dinner Playhouse
11.2016 - 11.2018

Esthetician License - Esthetics

Capri College

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Caitlyn Treanor