Caitlyn sobie
ROUND LAKE
Summary
Compassionate CNA with extensive experience at Heritage Woods of McHenry, skilled in vital signs monitoring and emergency response. Proven ability to enhance patient satisfaction through empathetic care and effective communication. Recognized for promoting independence and dignity while delivering high-quality support in fast-paced environments. Committed to patient comfort and safety.
Overview
4
4
years of professional experience
Work History
CNA
Heritage Woods Of McHenry
08.2024 - Current
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, O2 Sat, and blood sugar levels.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Assisted in emergency situations under the direction of nursing supervisors or physicians, providing crucial support during life-saving interventions.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
Restaurant Hostess
The Green Room
08.2023 - 05.2024
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Managed seating chart and monitored activity in restaurant to keep constant and efficient dining flow.
- Coordinated large party bookings both on the phone and in-person, creating organized seating plans tailored to guest needs.
Food Runner
The Green Room
08.2023 - 05.2024
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
- Greeted customers and provided outstanding customer service.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
- Maintained clean and organized dining areas, contributing to a pleasant atmosphere for patrons.
Manager
Birdy's Coffee House
08.2021 - 05.2024
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Cross-trained existing employees to maximize team agility and performance.
CNA Student
Village Of Victory Lakes
01.2024 - 01.2024
- Improved patient comfort by providing compassionate and empathetic care.
- Developed strong communication skills through active listening and effective verbal interactions with patients and colleagues.
- Delivered high-quality personal care services within the scope of practice as a CNA student, ensuring patient satisfaction.
- Completed clinical rotations in various healthcare settings, gaining diverse practical experience.
- Enhanced teamwork abilities by collaborating closely with other CNAs, nurses, and healthcare providers to achieve common goals.
- Supported patient mobility by utilizing appropriate assistive devices such as lifts or gait belts during transfers or ambulation exercises.
Education
Associate of Arts - Transfer To Nursing School
College of Lake County
Grayslake, IL05-2026
High School Diploma -
Grayslake Central High School
Grayslake, IL05-2024
CNA License - CNA
College of Lake County Tech Campus
Grayslake, IL05-2024
Skills
- Time management
- Patient care
- Vital signs monitoring
- Compassion and empathy
- Bathing assistance
- Feeding assistance
- Dressing assistance
- Maintaining confidentiality
- End-of-life care
- Patient transfers
- Complex Problem-solving
- Emergency response
Languages
English
Native or Bilingual
French
Limited Working
Timeline
CNA
Heritage Woods Of McHenry
08.2024 - Current
CNA Student
Village Of Victory Lakes
01.2024 - 01.2024
Restaurant Hostess
The Green Room
08.2023 - 05.2024
Food Runner
The Green Room
08.2023 - 05.2024
Manager
Birdy's Coffee House
08.2021 - 05.2024
Associate of Arts - Transfer To Nursing School
College of Lake County
High School Diploma -
Grayslake Central High School
CNA License - CNA
College of Lake County Tech Campus
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