Summary
Overview
Work History
Education
Skills
Timeline
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Caitlin Simons

Minooka,IL

Summary

Professional compliance analyst with strong background in regulatory frameworks and risk management. Skilled in policy development, audit processes, and ensuring adherence to brand standards. Focused on team collaboration and achieving results, adapting seamlessly to changing requirements. Renowned for analytical skills, integrity, and reliability in delivering impactful solutions.

Overview

8
8
years of professional experience

Work History

Compliance Analyst - Managed Services

Cars Commerce - Dealer Inspire
12.2021 - Current
  • Works closely with the Design team, managed services specialist, and OEM compliance agencies to ensure approximately 1300 creative assets per month are compliant before posting live
  • Log all compliance approvals, declines, submissions, and communication activity in corresponding records for reference
  • Manages documentation and ensures all information is up to date internally within Wrike, Salesforce, and Confluence
  • Created new processes and automations to increase efficiencies and decrease overall turnaround times. Reduced decliner percentages from 24% to approximately 10% within 4 months
  • Created resources that are optimized for the best user experience to help coworkers easily obtain information they need
  • Trained teams of employees on new processes, escalation paths, and resources material
  • Creates several daily, weekly, and monthly reports
  • Served as a subject matter expert on compliance matters, providing guidance and support to colleagues across various departments.
  • Assisted in the preparation of reports for senior management, outlining findings from investigations into suspected non-compliant activities.
  • Developed comprehensive training programs to ensure staff understanding of relevant regulations and policies.
  • Contributed to the development of a strong compliance culture within the organization by promoting awareness of relevant rules and guidelines through training sessions and communications campaigns.

CEO

RoseArtCreationsCO
01.2020 - Current
  • Crafter and Curator of handmade customizable products to which I am fully responsible for marketing, designing, social media platforms, and production

Property and Leasing Manager

Schlegel Self Storage
07.2018 - 11.2021
  • Provided outstanding customer service including assessing and resolving customer problems and professionally handling telephone and walk-in inquiries
  • Responsible for the sales, occupancy, and delinquency management of both facilities
  • Participates in collection calls for past-due accounts and entered notes into the data system
  • Effectively utilizes the onsite storage software for all customer records and financial transactions
  • Prepares daily, weekly, and monthly reports

Sandwich Artist to Supervisor

Subway
03.2017 - 06.2019
  • Ensured food storage and preparation areas were maintained according to health and safety audit standards
  • Monitored stock levels and performed nightly inventory check to ensure necessary fulfillment of needed products
  • Performed daily and weekly cleaning schedules
  • Lead a crew of hardworking individuals ensuring my team had everything they needed to thrive
  • Delivered a high standard of service when interacting with customers

Education

General Education -

Minooka Community High School
Minooka, IL
01.2018

Certificate - Data

Google Analytics
04.2025

Certificate -

Google Digital Marketing & E-Commerce
04.2025

Skills

  • Efficient Data Management
  • Financial Transaction Processing
  • Managing Client Escalations
  • Customer Troubleshooting Assistance
  • Process Quality Management
  • Client Service Optimization
  • Clear Communication Skills
  • Meticulous Attention to Detail
  • Adaptability in Fast-Paced Settings
  • Proficient in Salesforce
  • Extensive Experience with Wrike
  • Proficient in Atlassian Tools
  • Proficient in Slack
  • Familiarity with Sitelink Software
  • Extensive Experience with Microsoft Tools
  • Analytical Reporting Expertise
  • Project Oversight
  • Effective Documentation Practices
  • Strong Analytical Research Proficiency
  • Structured Training Presentation
  • Strategic Decision-Making
  • Audience-Focused Slide Creation
  • Effective Data Communication
  • Executing Process Implementation

Timeline

Compliance Analyst - Managed Services

Cars Commerce - Dealer Inspire
12.2021 - Current

CEO

RoseArtCreationsCO
01.2020 - Current

Property and Leasing Manager

Schlegel Self Storage
07.2018 - 11.2021

Sandwich Artist to Supervisor

Subway
03.2017 - 06.2019

Certificate - Data

Google Analytics

Certificate -

Google Digital Marketing & E-Commerce

General Education -

Minooka Community High School

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Caitlin Simons