Caitlin McGrane
Oak Lawn
Summary
Highly motivated 2nd-year undergraduate student at Purdue University pursuing a degree in Psychological Sciences, minor in Forensic Science, with a strong interest in human behavior, mental health, and the complex interaction of psychology and the legal system. Experienced in working with children and diverse populations through roles as a summer camp counselor, referee, receptionist, and volunteer. Developed strong communication, empathy, and conflict-resolution skills by managing group dynamics, supporting positive interactions, and also maintaining professionalism in fast-paced settings. Demonstrates a keen interest in behavioral research, psychological assessment, and applied forensic psychology. Eager to gain hands-on experience in a professional setting while contributing to a collaborative and client-focused team.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Front Desk Receptionist
Eclat Nails and Spa
Tinley Park, IL
05.2025 - 08.2025
- Greeted clients and created a welcoming, customer-focused environment.
- Managed front desk operations including scheduling appointments and ensuring efficient guest check-in and check-out processes while handling all forms of payment.
- Coordinated with nail technicians to ensure smooth service flow and minimal wait times for customers.
- Built strong communication and problem-solving skills through frequent client interactions both in person and over the phone.
- Maintained organization of the front desk and ensured cleanliness of the reception area.
Youth Summer Camp Counselor
Oak Lawn Park District
Oak Lawn, IL
05.2022 - 08.2024
- Supervised and engaged with children in arts and crafts, sports activities, games, and field trips all while promoting kindness and fair play in a safe environment.
- Facilitated team-building exercises among different age groups of campers.
- Resolved conflicts between campers using effective communication strategies.
- Executed regular maintenance tasks across site, ensuring cleanliness and functionality of activity rooms.
- Managed time and attendance documentation alongside inventory tracking systems.
- Cultivated relationships and facilitated communication with camper's parents and family members.
Team Member and Volleyball Referee
Worth Township
Alsip, IL
10.2022 - 03.2024
- As a team member, confirmed team lineups, substitutions, and served as a liaison between coaches, players, and officials.
- As a team member, communicated with tournament directors regarding team rosters, scheduling conflicts, and other administrative tasks.
- As a referee, actively refereed youth volleyball games while following safety protocols, enforcing rules, and maintaining order on the court including crowd noise control and other disturbances.
Education
Bachelor of Science - Psychology With Forensic Sciences Minor
Purdue University
West Lafayette, IN05-2028
High School Diploma -
Mother McAuley High School
Chicago, IL05-2024
Skills
- Advanced Knowledge in Psychology
- Effective Communication Skills
- Problem-solving skills
- Organizational Skills
- Customer Service Experience
- Leadership Skills
- Time Management Skills
- Multitasking Abilities
- Telephone Etiquette
- Listening skills
Certification
- CITI Certification
Languages
English: Professional
French: Limited
Spanish: Elementary
Timeline
Front Desk Receptionist
Eclat Nails and Spa
05.2025 - 08.2025
Team Member and Volleyball Referee
Worth Township
10.2022 - 03.2024
Youth Summer Camp Counselor
Oak Lawn Park District
05.2022 - 08.2024
Bachelor of Science - Psychology With Forensic Sciences Minor
Purdue University
High School Diploma -
Mother McAuley High School