Bukurie Kajo
Arlington Heights
Summary
Strong analytical and organizational skills that help me meet all deadlines, while also focusing on the details, as I am a detail-oriented person. I can multitask and manage time so I can have the best results in a short amount of time. I would say that as a person I am proactive, I like to be ahead of things and to be prepared if a problem arises.
Overview
6
6
years of professional experience
Work History
Student Aide
Access and Disability Services
Palatine
11.2023 - Current
- Organized student files and maintained accurate record-keeping systems.
- Assisted with scheduling appointments and managing office calendars.
- Provided support for administrative tasks and office communications.
- Responded to inquiries from students, staff, and faculty promptly.
- Managed inventory of office supplies and placed orders as needed.
- Managed front desk operations including monitoring office hours and access control.
Restaurant Manager
Veranda Reastaurant
Berat, Albania
10.2020 - 09.2022
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Coached staff on strategies to enhance performance and improve customer relations.
- Supervised activities of dining room staff to maintain service levels and support guest needs.
- Resolved and investigated complaints regarding service, food quality and accommodations.
- Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
Cashier
Big Market
Tirana, Albania
03.2020 - 09.2020
- Scanned merchandise using point-of-sale system for accurate purchase totals.
- Collected payments and provided accurate change.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Discounted purchases by scanning and redeeming coupons.
- Accepted cash and credit card payments, issued receipts and provided change.
Head Waitress
Dumrea Coffee Bar and Snack
Tirana, Albania
11.2019 - 03.2020
- Trained new employees to perform duties.
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
- Assisted in preparing salads, appetizers and desserts to speed up food service.
- Presented menus and answered questions regarding items.
- Prepared checks, itemizing total meal costs and taxes.
Education
Associate of Science - Nursing
William Rainey Harper College
Palatine, IL06-2026
High School Diploma -
Babe Dude Karbunara
Berat, Albania06.2017
Skills
- Customer Service Best Practices
- Menu Pricing and Writing
- Front of House Management
- Problem Solving
- Staffing and Sales Reporting
- Problem-Solving
- Inventory Management
- Office administration
Education and Training
other
Timeline
Student Aide
Access and Disability Services
11.2023 - Current
Restaurant Manager
Veranda Reastaurant
10.2020 - 09.2022
Cashier
Big Market
03.2020 - 09.2020
Head Waitress
Dumrea Coffee Bar and Snack
11.2019 - 03.2020
Associate of Science - Nursing
William Rainey Harper College
High School Diploma -
Babe Dude Karbunara