Dedicated professional with strong customer service and problem-solving skills. Experienced in managing operations, budget oversight, and effective communication to enhance business performance.
Overview
7
7
years of professional experience
Work History
Dispatcher
Woodhaven Lakes
Sublette
04.2024 - Current
Facilitated communication between guests and maintenance teams to promptly address issues.
Monitored adherence to safety regulations and company policies to maintain operational standards.
Developed training materials on triaging and dispatching procedures to enhance call handling.
Small Business Owner
SOAP-E-GOAT
Amboy
04.2019 - Current
Managed daily operations of handcrafted soap production and sales, ensuring product quality and timely delivery.
Oversaw inventory management for raw materials and finished products to maintain optimal stock levels and support sales.
Implemented marketing strategies to promote brand awareness and increase sales.
Developed an e-commerce website and integrated point-of-sale system to streamline sales processes.
Created engaging social media content to enhance brand visibility and foster customer loyalty.
Handled financial transactions, including invoicing and expense tracking.
EMT
Advance Ems
Dixon
11.2025 - 03.2026
Assessed patient conditions during emergency calls for timely care.
Operated medical equipment to deliver basic life support, enhancing patient survival chances in emergencies.
Coordinated communication between patients, families, and healthcare professionals to ensure continuity of care.
Administered first aid and life support in prehospital settings, stabilizing patients for transport to medical facilities.