Summary
Overview
Work History
Education
Skills
Timeline
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Bryce Hicks

Chicago

Summary

Dynamic Community Liaison Specialist with a proven track record at Nancy’s Home Care, excelling in communication and problem-solving. Successfully organized community events, enhancing stakeholder engagement and awareness of services. Adept at collaborating with teams to implement strategic improvements, demonstrating strong leadership and adaptability in fast-paced environments.

Overview

10
10
years of professional experience

Work History

Community Liaison Specialist

Nancy’s Home Care
03.2025 - Current
  • Facilitated communication between community stakeholders and organization to enhance engagement.
  • Supported outreach efforts through organizing community events and activities.
  • Assisted in developing informational materials to educate residents on services offered.
  • Coordinated logistics for community meetings, ensuring timely arrangements and resources.

Membership Growth Consultant

Jen Care
12.2022 - 01.2025
  • Analyzed client needs to develop tailored consulting solutions.
  • Facilitated workshops and presentations to communicate strategies effectively.
  • Collaborated with cross-functional teams to implement process improvements.
  • Conducted market research to inform strategic decision-making for clients.

Business Account Executive

Comcast Business
12.2021 - 12.2022
  • Cultivated strong relationships with business clients to enhance customer satisfaction and loyalty.
  • Delivered tailored solutions by analyzing client needs and leveraging Comcast's diverse product offerings.
  • Collaborated with cross-functional teams to streamline service delivery processes and improve operational efficiency.
  • Developed sales presentations that effectively communicated value propositions to prospective clients.

Retail Store Manager

AT&T
12.2016 - 12.2021
  • Managed daily store operations, ensuring optimal customer service and satisfaction.
  • Trained and developed team members on sales techniques and product knowledge.
  • Implemented inventory management strategies to minimize stock discrepancies.
  • Analyzed sales performance data to identify trends and inform merchandising decisions.

Direct Sales Representative

Comcast Xfinity
09.2015 - 12.2016
  • Engaged customers through effective communication to identify needs and recommend suitable Xfinity products.
  • Demonstrated product features and benefits, enhancing customer understanding and satisfaction with services offered.
  • Built strong relationships with clients, fostering loyalty and encouraging repeat business through personalized service.
  • Collaborated with team members to develop strategies for improving sales techniques and customer engagement.

Education

Richard J Daley
Chicago, IL
06.2014

Skills

    Communication

    Leadership

    Adaptability

    Problem- solving

    Time Management

    Interpersonal

Timeline

Community Liaison Specialist

Nancy’s Home Care
03.2025 - Current

Membership Growth Consultant

Jen Care
12.2022 - 01.2025

Business Account Executive

Comcast Business
12.2021 - 12.2022

Retail Store Manager

AT&T
12.2016 - 12.2021

Direct Sales Representative

Comcast Xfinity
09.2015 - 12.2016

Richard J Daley

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