Experienced with leading and managing operational teams to achieve optimal performance. Utilizes strategic planning and resource allocation to drive efficiency and productivity. Track record of implementing process improvements and fostering collaborative team environment.
Overview
6
6
years of professional experience
Work History
Operations Lead
New Kingdom Trailriders
Sherrard, IL
11.2023 - Current
Directed daily operations of equine welfare and property management to optimize workflow efficiency.
Coordinated volunteer workdays focused on property upkeep, assigning responsibilities to optimize team efforts.
Collaborated with staff and volunteers to oversee equipment maintenance and operational efficiency.
Managed inventory of equine feed, medical supplies, care products, tack, and equipment.
Certified Therapeutic Riding Instructor
New Kingdom Trailriders
Sherrard, IL
08.2021 - Current
Facilitated therapeutic riding sessions for individuals with diverse physical, mental, social and emotional needs.
Designed and implemented personalized lesson plans to elevate riders' skills and confidence.
Coordinated volunteer schedules to ensure adequate support during riding sessions.
Evaluated rider performance and adjusted training sessions to enhance skill development and meet personal objectives.
Equestrian Manager
Girl Scouts Of Eastern Iowa And Western Illinois
New Liberty, IA
05.2022 - 11.2023
Implemented best practices in stable management and provided attentive care for 20 resident horses, ensuring a safe and healthy environment.
Developed and maintained positive client relationships to enhance satisfaction and resolve issues efficiently.
Collaborated with council staff to design and implement equine-specific events for resident summer camp and seasonal activities.
Administered equine budget spreadsheets while overseeing scheduling and delegating tasks to enhance team productivity.
Assisted in training equine camp staff and summer camp staff. Supported team members in daily operations and activities. Facilitated communication among staff to enhance collaboration.
Patient Care Technician
Genesis Medical Center
Silvis, IL
11.2021 - 04.2022
Monitored patient vital signs and reported changes to nursing staff promptly.
Assisted with daily living activities, ensuring patient comfort and safety.
Maintained accurate patient records and documentation in electronic health systems.
Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
General Manager
Orange Leaf Frozen Yogurt
Moline, IL
03.2020 - 10.2021
Directed daily operations to ensure optimal customer service and satisfaction.
Managed inventory levels, reducing waste and enhancing product availability.
Implemented staff training programs to improve team performance and efficiency.
Developed marketing strategies to increase brand awareness and drive sales growth.