Bryan Dov Bergman
Rosh Haayin
Summary
Dynamic Tech Support Engineer with a proven track record at the Ministry of Defense, adept at resolving complex software issues and enhancing client relations. Skilled in networking (CCNA, 2019), Java, Python, and cloud services (Azure, AWS). Demonstrates exceptional problem-solving abilities and effective communication, ensuring seamless military procurement processes.
Results-oriented HelpDesk Support Engineer with superior problem-solving and critical thinking skills, as well as meticulous attention to detail and methodical nature. Skilled in tackling problems in unique ways to develop innovative solutions. Consistently recognized by superiors and peers for knowledge and expertise.
Overview
10
10
years of professional experience
Work History
Tech Support Engineer
Ministry of Defense
01.2015 - Current
- Resolved issues with active directory, CRM, and SAP
- Documented client problems and resolved issues with development team
- Years of experience managing client relations between buyers and vendors in military procurement
Education
Associate of Science - Computer Information Systems
Niagara Falls Community College
Niagara Falls, New York06-2011
Bachelor of Arts - Anthropology
University At Buffalo
Buffalo, New York01-2007
Skills
CCNA Attained 2019
- Knowledge of TCP/OSI model, networking protocols, wireshark
- Extensive knowledge of Java and Python See my github page: https://githubcom/CoderBryGuy
- Knowledge of Azure, AWS, and Linux Administration
Languages
English
Native language
Hebrew
Intermediate
B1
Spanish
Beginner
A1
Timeline
Tech Support Engineer
Ministry of Defense
01.2015 - Current
Associate of Science - Computer Information Systems
Niagara Falls Community College
Bachelor of Arts - Anthropology
University At Buffalo
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