Bryan Marroquin
Normal
Summary
Professional and reliable logistics worker with strong track record in handling packages efficiently and safely. Strong focus on collaboration and adaptability, consistently meeting operational goals and contributing to team success. Known for dependability, problem-solving abilities, and effective communication in high-pressure environments.
Experienced with maintaining cleanliness in various commercial settings. Utilizes effective cleaning techniques to ensure sanitary environments. Knowledge of safety procedures and efficient use of cleaning tools. Known for strong communication skills, organizational abilities, and keen attention to detail. Collaborative team player focused on achieving results and adapting to changing needs seamlessly. Proficient in scheduling, customer service, and administrative support, ensuring smooth daily operations.
Accountable Insurance Representative with excellent client management. Proven history of exceptional time management and customer service.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Multi-Line Insurance Agent
State Farm
Normal, IL
04.2025 - Current
- Developed personalized insurance solutions based on client assessments and risk evaluations.
- Cultivated strong relationships with clients, enhancing customer satisfaction and retention rates.
- Conducted comprehensive policy reviews to ensure compliance with industry regulations and standards.
- Collaborated with underwriting teams to streamline policy issuance processes and improve turnaround times.
- Obtained Property and Casualty License in October of 2025.
Package Handler
United Parcel Service
Bloomington
09.2023 - 04.2025
- Lifted, carried, and loaded packages weighing up to 80+lbs multiple times per hour
- Mastered the use of automated package tracking systems
- Delivered packages to over X customers daily, with no complaints
- Maintained cleanliness of warehouse and package vehicles
- Executed special instructions for handling and delivery of packages
- Handle Hazardous packages carefully and properly
Receptionist
Go Green Commercial Cleaning
Bloomington
03.2023 - 09.2023
- Developed and maintained strong relationships with vendors and suppliers
- Organized and coordinated meetings and events, including preparing agendas and taking minutes
- Organized and maintained an efficient filing system, resulting in improved document retrieval time
- Maintained a clean and professional reception area, ensuring visitors feel welcome
- Answered customer inquiries via email, telephone, and in person
- Processed payments and invoices accurately and in accordance with company procedures
- Performed data entry tasks accurately and efficiently
- Performed administrative tasks such as photocopying and faxing
- Processed incoming and outgoing mail and packages
- Answered incoming calls in a timely and professional manner, ensuring all inquiries were handled appropriately
Commercial Cleaner
Go Green Commercial Cleaning
Bloomington
08.2019 - 02.2023
- Operated commercial washing machines and dryers
- Performed deep cleaning of carpets and upholstery, resulting in a cleaner and more hygienic environment
- Performed cleanings in Residential and Commercial environments
- Developed and maintained interpersonal relationships with Clients, Residential and Commercial
- Cleaned building floors by sweeping, mopping, and scrubbing floors.
- Disinfected restrooms, kitchens and other common areas to remove bacteria and maintain hygiene standards.
- Handled equipment, chemicals, and materials properly and with caution.
- Maintained clean, neat, and professional entrances.
- Organized and used industrial cleaning products following strict safety procedures.
- Improved building cleanliness with continuous sanitizing of high-touch areas.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Adhered to company policies for appearance, thoroughness, and facility security.
- Demonstrated adaptability by successfully transitioning between diverse work environments, catering to each client''s unique requirements and expectations.
Education
High School Diploma -
Normal Community West High School
Normal, IL05.2022
Skills
- Heavy lifting
- Team collaboration
- Warehouse safety
- Package unloading
- Adaptable to change
- Workplace cleanliness
- Willing to learn
- Physical strength and stamina
- Critical thinking
- Decision-making
- Data entry
- Project coordination
- Policy analysis and interpretation
- Customer service
Certification
Property and Casualty License obtained in October of 2025.
Languages
Spanish
Native or Bilingual
Timeline
Multi-Line Insurance Agent
State Farm
04.2025 - Current
Package Handler
United Parcel Service
09.2023 - 04.2025
Receptionist
Go Green Commercial Cleaning
03.2023 - 09.2023
Commercial Cleaner
Go Green Commercial Cleaning
08.2019 - 02.2023
High School Diploma -
Normal Community West High School