Bryan Kessler
Freeburg
Summary
Dynamic professional with extensive experience in team leadership and budget management. Proven track record in process optimization and customer service excellence, driving significant cost savings and enhancing client satisfaction. Adept at utilizing software tools for data analysis and inventory management, ensuring operational efficiency and compliance with industry standards.
Overview
13
13
years of professional experience
Work History
Full Time Parent
Self Employed Services
Freeburg
03.2020 - Current
- Completed day-to-day duties accurately and efficiently.
- Managed household errands and other essential duties.
- Utilized various software and tools to streamline processes and optimize performance.
- Achieved cost-savings by developing functional solutions to problems.
General Manager
Longhorn Steakhouse
Jefferson City
02.2019 - 12.2019
- Managed daily operations to ensure efficient workflow and productivity.
- Coordinated team schedules to maintain optimal staffing levels.
- Oversaw customer service initiatives to ensure client satisfaction.
- Assisted in budget preparation and financial management processes.
- Trained employees on duties, policies and procedures.
- Created schedules and monitored payroll to remain within budget.
- Guided management and supervisory staff to promote smooth operations.
- Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
Managing Partner
Outback Steakhouse
Jefferson City
10.2015 - 12.2018
- Championed customer service excellence, driving initiatives to enhance client satisfaction and retention.
- Implemented cost-saving measures to improve profitability.
- Conducted regular performance evaluations, providing feedback and directing career advancement opportunities.
- Prepared staff work schedules and assigned team members to specific duties.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Forecasted customer demand to set prices or credit terms for goods or services.
Regional Food Technician
Outback Steakhouse
St Louis
01.2013 - 10.2015
- Conducted quality checks to ensure compliance with health and safety regulations.
- Trained new team members on food preparation techniques and sanitation practices.
- Ensured compliance with all applicable health and safety regulations.
- Provided technical assistance to production staff on process optimization and troubleshooting issues.
- Conducted quality control checks on food products to ensure compliance with industry standards.
- Trained quality control and production team members in updated policies and work instructions.
Education
Bachelor of Science - Psychology
Southern Illinois University, Edwardsville
Edwardsville, IL01-2003
Skills
- Process optimization
- Budget management
- Team leadership
- Customer service
- Inventory management
- Quality control
- Software utilization
- Data analysis
References
References available upon request.
Timeline
Full Time Parent
Self Employed Services
03.2020 - Current
General Manager
Longhorn Steakhouse
02.2019 - 12.2019
Managing Partner
Outback Steakhouse
10.2015 - 12.2018
Regional Food Technician
Outback Steakhouse
01.2013 - 10.2015
Bachelor of Science - Psychology
Southern Illinois University, Edwardsville
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