Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Timeline
Generic

Bryan Garcia

Mount Prospect

Summary

Dedicated customer service professional with strong conflict resolution and effective communication skills. Proven ability to strengthen customer relationships and enhance satisfaction through attentive service.

Overview

4
4
years of professional experience

Work History

Customer Service Cashier

Walmart
Mount Prospect
09.2024 - 08.2025

Initially employed as a cashier, advanced to customer service representative after two months.
Handled product returns, including those from Walmart app and third-party vendors.
Offered international money transfer services for customers' convenience.
Processed utility bill payments through Walmart for customer ease.
Addressed customer complaints regarding return limitations with professionalism.
Focused on diffusing tense situations by employing effective communication strategies.
Strengthened customer relationships through attentive service and problem-solving.

Gas Station Clerk

Mariano's
Des Plaines
05.2023 - 09.2024

Oversaw pump cleanliness, thoroughly cleaning all components including keypads and nozzles as needed.
Restocked snack items and merchandise to maintain product availability for customers.
Monitored propane tank sales and managed inventory levels to ensure adequacy.
Verified fuel delivery quantities through computer systems for precise record-keeping.
Executed closing procedures, maintaining security protocols during end-of-day operations.
Performed regular maintenance checks to ensure optimal station functionality.
Responded to customer inquiries, enhancing overall satisfaction with services provided.
Implemented safety guidelines during fuel delivery operations.

Line Cook

MOD Pizza
Mount Prospect
04.2021 - 05.2023
  • Maintained cleanliness of workstations and kitchen equipment.
  • Operated kitchen tools and equipment safely and efficiently.
  • Collaborated with team members to ensure smooth service flow.
  • Cooked multiple orders simultaneously during busy periods.
  • Set up workstations with needed ingredients, utensils and cooking equipment.
  • Communicated effectively with other staff members regarding orders and menu changes.
  • Stocked and restocked kitchen supplies as needed.

Education

Associate of Arts - Criminal Justice

William Rainey Harper College
Palatine, IL
05-2027

High School Diploma -

Prospect High School
Mount Prospect, IL
05-2023

Skills

  • Customer service
  • Team collaboration
  • Conflict resolution
  • Problem solving
  • Cash handling
  • Payment collection
  • Point-of-sale system
  • Patience and composure
  • Payment processing
  • Cash register operation
  • Basic math
  • Cash management
  • Telephone management
  • Calm demeanor
  • Stress management
  • Guest services

Affiliations

  • I like to be active. I have been training in Muay Thai for the last 2 months. I also like to workout
  • I'm big into sports. I like the Chicago Bears as well as the Chicago White Soxs
  • I like To draw, even tho im not the best at it. I still find it relaxing

Languages

Spanish
Professional

Timeline

Customer Service Cashier

Walmart
09.2024 - 08.2025

Gas Station Clerk

Mariano's
05.2023 - 09.2024

Line Cook

MOD Pizza
04.2021 - 05.2023

Associate of Arts - Criminal Justice

William Rainey Harper College

High School Diploma -

Prospect High School
Bryan Garcia